Vikash Kumar

Experience

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  Columbia Asia Hospital Bengaluru

  Dec 2020 - Feb 2021

  Operations Intern

  1 Month internship in HR department 1. Update Hospital internal database with new employee information and Employment forms.2. Schedule and confirm interviews with candidates3.Organise interviews with shortlisted candidates4.Gather payroll data such as leave and working hours5.Screen resume and application formsVerify and maintain attendance lists.6.Ensure employee files are audit-ready for NABH audits.1 Month Internship in Operations Department1. Answer telephone and respond to patient queries.2.Assist patients in filling out necessary forms and applications and coordinate in the vaccine department.3.Co-ordinate in the diagnostic department4. Collect feedback from IPD/ OPD patients on a daily basis and report to the operations head Show less

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  Manipal Hospital Ghaziabad

  Jul 2021 - Apr 2022

  Patient Care Associate

  Roles & responsibilities:-1. Handle day to day front office operations, including patient registrations, Opd biling admissions, and discharges.2. Streamline and troubleshoot front office operations.3. Prepare and analyse reports related to OPD and submit them to higher management.4. Leave the drive for covid vaccination.5. Streamline OPD process flows.6. Generate new revenue streams.7. Minimize OPD leakages.8. Assistant OP to IP conversion, OP to Pharmacy conversion, OP to Radiological conversion, and OP to Pathology conversion.9. Welcome and Handle VIPs and other imminent personalities visiting the hospital for their OPD need. Show less

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  Fortis Escorts Okhla

  Apr 2022 - Oct 2023

  Patient Care Assistant- ipd

  Roles and Responsibilities 1. Manage patient admissions in the world including cash TPA and corporate patients.2.Perform in patient discharge process for various types of discharges.3.Handle data handling and Management for surgeries in the HMIS system4.Participate in medical health checkup camp, blood donation camp and vaccination camps5. Address clinical and non clinical queries of patients6. Follow up with post discharge patients for further check up7. Attend to present complaints and resolve them collaboratively with teams and managers Show less

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  Max Healthcare

  Oct 2023 - Jul 2024

  Patient Care Coordinator

  Primarily involved in following day to day activities: 1. Responsible for Management of front office operations.2. Review of all internal patient medical bills as per Hospital billing policy, CGHS, ECHS and NDMC billing policy.3. Review inpatient bills related to TPA and Corporate and reconcile with the agreed tariff based on the procedures conducted.4. Acting as an escalation point to drive problem resolutions in a timely and proactive manner5. Reconciliation and monitoring of Manual inpatient & OPD bills, discount & credit notes to ensure that there should not be any revenue loss to the Hospital6. Maintain Discharge Tat for planned discharge like cash, corporate & Psu Patient after bill prepare bill settled with in 30min Show less

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  Niva Bupa Health Insurance

  Jul 2024 - now

  Senior Claim Adjudication Specailist