Andrew Powell

Andrew Powell

Director Customer Ser vice

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location of Andrew PowellHouston, Texas, United States

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  • Timeline

  • About me

    Production Field Services Manager

  • Education

    • ITT Technical Institute

      1985 - 1988
      Bachelor's degree Electrical and Electronics Engineering
  • Experience

    • IKON Office Solutions

      -
      Director Customer Ser vice
    • Ricoh USA, Inc.

      Dec 2010 - now

      Provides leadership, operational management and profitable delivery of aftermarket goods and services to end user customers. Responsible for coaching, motivating, training and advising the Area Service and Aftermarket organization to successfully achieve maximum levels of customer satisfaction and to attain both short and long-range goals and objectives. Operates under a broad scope of authority within generally accepted guidelines.

      • Production field services manager

        Apr 2021 - now
      • Director of Technology Field Services

        Oct 2006 - now
      • Director Of Field Services

        Dec 2010 - Nov 2022
  • Licenses & Certifications