
Jamal Epperson
Server at Johnny Rockets

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About me
Assistant Director for DEI Initiatives at Loyola Marymount University
Education

Davison High School
2008 - 2012High School General Studies
University of San Francisco
2021 -Doctor of Education - EdD International Multicultural Education
Marquette University
2017 - 2019Master of Education Student Affairs in Higher Education
Western Michigan University
2012 - 2017Bachelor’s Degree Music and Psychology
Experience

Cedar Point Amusement Park
May 2014 - Jul 2017Server at Johnny Rockets• Advance conflict management skills through communicating and providing excellent customer service• Construct side-work, opening, and closing cleaning lists and responsibilities for all front of the house employees• Develop leadership skills through training new servers on protocols and policies of restaurant• Prepare customer orders in a timely manner with attention to detail

Western Michigan University
Aug 2014 - May 2015Resident Assistant• Assisted as an Office Manager in the Hall Office upon request answering telephones, scheduling appointments, logging mail, and completing other various tasks in the office• Educated residents about topics such as: Sexual Health, the LGBTQ+ Community, School Pride, Sustainability, Diversity, Mental Health, and Wellness• Hosted a program Dinner with Dunn at which the president of the university came taught students how to be successful in their academics• Managed a floor of 60 international, transfer, first-year, and returning residents in a community style environment• Received several “Outstanding Program Awards” for Don’t Touch My Stuff, Sex Olympics, and MLK Pajama Day• Worked on a staff of seven Show less

Western Michigan University
Aug 2015 - May 2017Resident Assistant• Aided in the opening of a new residence hall here on campus• Assist with the creation of hall policies and staff procedures for two new residence halls while adapting to all changes that occur• Counsel students on various personal and academic issues including a student death on campus using activelistening and paraphrasing techniques• Enhance organizational skills by creating an inventory of all furniture in the building and developed displays to show where furniture should go in the building• Foster community development of a house of 34 first-year males with a focus of developing a respect and inclusion and programming to the needs of residents• Serve as a front desk receptionist by working three hours a week over the academic year answering telephones, checking out equipment, checking in guests, and promoting building safety and security• Work on a staff ranging from 19-28 peopleAided the Residence Life campus wide programming committee with recognition and two campus wide events each year titled "Sweat Treats at Carryout" and "Rockin’ in the Rec" Show less

Marquette University
Jul 2017 - May 2018Assistant Hall DirectorCo-Supervised, trained, and evaluated 22 RAs in a Residential Curriculum of 740 first-year students Co-Adjudicated student conduct as a hearing officer for the Office of Residence Life’s Residence Hall Policy violations and assigned appropriate educational sanctions that focused on behavioral changes Managed a $4,000 budget to plan and implement hall wide programs for student programming

Brown University
May 2018 - Aug 2018Residence DirectorCreated, collected, and analyzed weekly trends for student sense of belonging for 6,000 students and formulated and evaluated solutions and recommendations based on researchEstablished and managed a $4,000 programming budgetSupervised 11 RAs and one Residential Programming Assistant to oversee a hall with 160 high schoolers Aided with all pre-college check-ins, ranging from 350 – 1,750 students each week Served on an On-Call rotation for an area with over 6,000 high school and pre-college studentsManaged building and occupancy by facilitating room changes Show less

Marquette University
Aug 2018 - May 2019Designed and facilitated trainings and materials for equity and interculturalism trainings for professional and student staff focused on issues related to cultural humility, liberation, and student successOversaw and managed occupancy for Global Village, a 60-member Living Learning Community that acclimated international study-abroad students to the United States and universityRecruited, selected, trained, and evaluated two Community Assistants, over 30 Global Village Ambassadors, and the Community Programming Council for over 1,500 studentsAnalyzed, interpreted, revised, and implemented processes for equitable recruitment and selection practices for student staffServed in a campus-wide duty rotation for over 5,000 students and adjudicated student conduct cases Show less
Graduate Intern for Gender Transformative Programming in Sexual Violence Prevention and Education
Aug 2018 - May 2019Graduate Assistant for Diversity and Inclusion for the Office of Residence Life
Aug 2018 - May 2019

Loyola Marymount University
Nov 2020 - nowManage a portfolio of Restorative Justice and DEI programs and projects through curriculum development, project management, implementation, and evaluation for continuous improvement and future innovations.Oversee all campus-wide DEI efforts for the recruitment, hiring, and retention process for faculty and staff.Coordinate the coalition of faculty and staff affinity groups on campus to further progress completion of demands and build a stronger sense of community and solidarity amongst separate affinty groups.Oversee the Truth, Racial Healing, and Transformation Alliance to promote a holistic incorporation of humanizing practices, restorative justice, and cultural change amongst students, staff, and faculty.Recruit, train, and evaluate 20 faculty and staff in our Diversity, Equity, and Inclusion facilitator group.Manage multiple budgets totaling $40,000 to facilitate programs, workshops, and faculty recruitment.Recruit, supervise, and evaluate one graduate assistant and one undergraduate student.Participate in and support Office for Diversity, Equity, and Inclusion diversity initiatives and programming, e.g., developing DEI module for new employee orientation and chair orientation programs. Research, design and implement DEI programming. Lead development and execution of DEI strategies, in close collaboration with HR, talent management, talent acquisition, and unit partners to define priorities, goals and measures of success. Provide facilitation and consultation services for various groups across campus, which may include DEI, anti-racism, cultural consciousness and anti-bias training. Show less Researched, formulated and evaluated alternative solutions, strategic plans, and/or recommendations for the Divison of Student Affairs based on campus climate, benchmarking, and data trends from systemic analysisLed programs, workshops, curriculum, and trainings fostering cultural humility and a sense of belonging in collaboration with external offices and units for over 5,000 students and employeesServed as a Restorative Justice Facilitator and Conduct Hearing Officer to create educational plans and community healing for student cases surrounding behavioral, physical, and mental health concernsCultivated partnerships within divisions, departments, and units to create accountability venues for intersectional institutional change which meet demands of faculty and staff affinity groupsProvided case management, resources, and support for undergraduate and graduate students for the resolution of sexual assault/harassment casesServed in a 24/7 on-call rotation for over 3,300 residential students for a myriad of crises situation to triage concerns such as bias-related incidents, gender-based violence, and psychological distressRecruited, trained, and evaluated 14 Resident Advisors, two Project Assistants, and 12 student leaders to oversee a building and provide restorative justice centered programming for 220 first-year studentsManaged multiple budgets totaling $10,000 to facilitate programs, curriculum, and trainings Show less Provided case management of over 1,000 individual undergraduate and graduate students with complex mental and physical health problems, learning disabilities to aid in transition, resilience, and retentionEstablished comprehensive plans of care and support utilizing appropriate on-campus and community services/providersCoordinated with various offices and units to identify priorities, develop strategies, determine segmentation and scripting for retention, data collection, and assessment for over 5,500 students Show less
Assistant Director for DEI Initiatives
Dec 2022 - nowAdjunct Faculty
Aug 2022 - nowAdjunct Faculty
Aug 2021 - nowAnti-Racism Workshop Coordinator & Consultant
Jan 2021 - Dec 2022Resident Director
Jun 2019 - Dec 2022Interim LMU Connect Case Manager
Nov 2020 - May 2021

University of San Francisco
May 2024 - nowCoordinate with graduate students to create SMART goals and action plans to achieve their goals related to humanizing educational researchCoach graduate students to uplift their writing skills related to APA and storytelling throughout their graduate student careerUtilize counseling skills to empower challenge and support within students' educational writing and journey Assist students with developing their Master's level capstoneWork with students 1:1 to further develop their research skills and qualities throughout their capstone experienceCo-lecture with adjunct faculty on topics surrounding research methodology in qualitative, critical qualitative, quantitative, and mixed-methods methodology
Writing Coach
Sept 2023 - nowTeaching Assistant
May 2024 - Aug 2024

Centinela Youth Services
May 2024 - nowTrainer/Facilitator Program SpecialistConduct highly interactive and engaging trainings for CYS stakeholders and partners on a periodic basis. Collaborate with with educators, law enforcement, families, social services personnel and more to develop and further progress restorative practices and communities within the greater Los Angeles Area.Research, develop, and facilitate workshops and dialogues centering Restorative Justice, Conflict Resolution 101, Restorative and Trauma-Informed Practices, Youth Development, and more.
Licenses & Certifications

Mental Health First Aid
Council On Substance Abuse-NCADDJul 2021
Stop the Hate: Bias/Hate Response Training
Campus PrideJul 2021
Diversity, Equity and Inclusion in the Workplace
University of South FloridaMay 2021
Cultural Consciousness Conversation
Loyola Marymount UniversityMay 2022
COVID-19 Contact Tracing Certification
John Hopkins UniversityAug 2020
Management Certificate
Loyola Marymount UniversityMay 2022
Certificate in Brief Alcohol Screening and Intervention for College Students
Marquette UniversityOct 2018
Honors & Awards
- Awarded to Jamal EppersonAll Campus Award for Best Center/South Bulletin Board Laura Darrah Mar 2016
- Awarded to Jamal EppersonResident Assistant of the Month National Residence Hall Honorary Oct 2014
- Awarded to Jamal EppersonDean's List Dean Daniel Guyette Dec 2013
- Awarded to Jamal EppersonDean's List Dr. Alexander Enyedi, Dean Dec 2013
Volunteer Experience
Restorative Justice Mediation Facilitator
Issued by Centinela Youth Services on Jun 2021
Associated with Jamal EppersonVolunteer
Issued by Special Olympics Michigan on Mar 2013
Associated with Jamal EppersonVolunteer
Issued by The Ability Experience on Aug 2012
Associated with Jamal EppersonVolunteer
Issued by Michigan Autism Conference on Sept 2016
Associated with Jamal Epperson
Languages
- enEnglish
- geGerman
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