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SIJI RAJ

SIJI RAJ

Customer Service Agent

Followers of SIJI RAJ38 followers
location of SIJI RAJThiruvananthapuram Taluk, India

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  • Timeline

  • About me

    Duty Terminal Manager at Kannur International Airport

  • Education

    • Kerala Institute of Tourism and Travel Studies, Thycaud, Thiruvananthapuram

      2005 - 2006
      CERTIFICATE COURSE IN AIRFARE TICKETING AND TRAVEL MANAGEMENT Tourism and Travel Services Management

    • SMV Higher secondary school,Thiruvananthapuram,Kerala,India

      2000 - 2002
      Commerce with computer science

    • Kerala University, Thiruvananthapuram

      2002 - 2005
      Bachelor’s Degree Philosophy and Religious Studies

  • Experience

    • UNIVERSAL AVIATION SERVICES PVT LTD

      Nov 2006 - May 2007
      Customer Service Agent

      Universal Aviation services pvt ltd was a Handling Agency which delivered Ground services for various private airlines including Qatar Airways,Srilankan Airlines,Air-Arabia and charter flights.As a Supervisor self took initiative for Training staff,Motivate them for achieving Company goals by giving proper services to passengers of customer airlines.

    • DECOR DRAPES AVIATION SERVICES

      May 2007 - May 2011
      Customer Service Supervisor

      Decor was a Handling Agency which delivered Ground services for various private airlines including Qatar Airways,Srilankan Airlines.As a Supervisor self took initiative for Training staff,Motivate them for achieving Company goals by giving proper services to passengers of customer airlines.

    • SATS Ltd.

      May 2011 - Mar 2018
      Duty Manager

      Worked as Duty Manager in AI-SATS Airport services handling various foreign Airlines and National carrier AIR-INDIA.

    • Kannur International Airport Limited

      Apr 2018 - now
      Duty Terminal Manager

      Working as Duty Terminal Manager in Kerala’s 4th International Airport.

  • Licenses & Certifications

    • Trained Trainer

      Etihad Airways, Abu Dhabi, Geneva Branch
      Sept 2015