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Edwin De Vries

Edwin De Vries

Telesales/customer service/after sales representative

Followers of Edwin De Vries836 followers
location of Edwin De VriesThe Randstad, Netherlands

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  • Timeline

  • About me

    Account Director @ LinkedIn/Public Sector | Human Capital Management

  • Education

    • ASR Studiecentrum Amsterdam Tolk/vertaler Engels

      1987 - 1990
      Tolk/vertaler engels

    • M.E.A.O. (CE) Joh.Enschede Haarlem

      1981 - 1986
      Commerciële economie

  • Experience

    • DHL Express

      Oct 1990 - Mar 1993
      Telesales/customer service/after sales representative

      At DHL as my first employer I held 3 positions being a combined function Customer Service and After Sales Agent, Customer Service Supervisor and Senior Telesales Representative.The tasks within these functions were:Order taking/booking shipments, tracing delayed shipments and claim handling. Managing a team of 11 Customer Service Agents. Selling logistic services offered by DHL.

    • The Franklin Mint

      Apr 1993 - Feb 1994
      Telemarketing Supervisor

      Recruteren/opleiden en managen van een telemarketing team met 5 medewerkers voor de verkoop van verzamelaarsobjecten. Opstellen van belscripts, bewaken van de orderverwerking en management rapportage.

    • FedEx Express

      Mar 1994 - Feb 2000
      Account Manager

      Advising accounts / prospects about optimizing their logistics and the associated cost savings through use of the FedEx network.

    • Monster

      Mar 2000 - Apr 2005
      Key Account Manager

      Advising key accounts / prospects on online employer branding and recruitment.Responsible for the verticals engineering, ICT and chemical industry.

    • Raet

      May 2005 - Jun 2009
      Senior Account Manager

      Advising local government organisations with the optimization of their HR and Payroll processes.

    • Sabbatical

      Jun 2009 - Oct 2010
      Sabbatical

      My activities during my sabbatical were: Reading, sports, travel, learn thai, teaching tennis.

    • JobsRepublic

      Feb 2011 - Mar 2012
      Sales Consultant E-HRM Solutions

      Consult and support organisation with the execution of their hiring, outplacement and mobility strategy by offering HR/recruitment software.

    • LinkedIn

      Mar 2012 - now

      Human capital management - strategic HR planning, recruitment, onboarding, employee development and engagement My goal is to help my customers manage their human capital from hiring, developing to employee satisfaction

      • Account Director - European Commission / entities

        Jun 2021 - now

      • Enterprise Relationship Manager

        Mar 2012 - now

  • Licenses & Certifications