MOHAMMED MAZHAR

Experience

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  Atos

  Apr 2022 - May 2024

  Implemented comprehensive monitoring in a hybrid environment as a dedicated Support Engineer.Troubleshooting server related issues(Windows & Linux) and providing feasible solution.Providing 24/7 SupportExperience in Monitoring and managing tickets related to Windows servers, Linux servers, certificate- related issues on the ServiceNow Platform.Performed regular maintenance tasks such as Patching, upgrading, and monitoring applications.Implementing monitoring for ServiceNow to ensure compliance with Service Level Agreements (SLAs).Assisted other team members with complex incident resolution processes.Experience in BMC BladeLogic Sever Automation for Windows Servers.Done server tasks through RDP( Remote Desktop Protocol). Show less

  • System Engineer

    Apr 2023 - May 2024

  • Trainee

    Apr 2022 - Jun 2023
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  Apponix Academy

  Oct 2024 - Jan 2025

  AWS and Devops Training

  Engaged in hands-on training focused on AWS cloud services, DevOps tools, and best practices, including CI/CD pipeline setup, infrastructure automation, and containerization.Gained practical experience with AWS services such as EC2, S3, Lambda, and IAM, as well as DevOps tools like Jenkins, Docker, Terraform, and Ansible.Worked on real-world projects to automate workflows, optimize cloud infrastructure, and improve deployment processes using cloud-native technologies.Collaborated with peers and mentors to develop solutions in cloud management, automation, and infrastructure as code. Show less