Kameron Webb

Kameron Webb

Enterprise Tech Supp Senior Assoc.

Followers of Kameron Webb83 followers
location of Kameron WebbTecumseh, Oklahoma, Estados Unidos

Connect with Kameron Webb to Send Message

Connect

Connect with Kameron Webb to Send Message

Connect
  • Timeline

  • About me

    Technical Support Engineer II

  • Education

    • Bethel High School

      2007 - 2010
    • DeVry University

      2017 - 2019
      Network and System Administration/Administrator

      Currently in school to achieve Associates degree in Netwrom System Administration

  • Experience

    • Dell

      Apr 2013 - Feb 2017
      Enterprise Tech Supp Senior Assoc.

      ◆ Probes beyond the stated situation to identify underlying issues and consider possible alternatives.◆ Recognizes and acts on inconsistencies in data.◆ Work requires the exercise of discretion and independent judgment to investigate and resolve problems or situations.◆ Recommends and assists in the implementation of changes to policies / procedures as appropriate.◆ Resolves complex issues escalated from less-experienced team members.◆ Coordinates resources and activities as needed to achieve deadlines and results.◆ Finds ways to improve efficiency, quality and service of ongoing work.◆ Provide direction/coaching to less experienced team members.◆ Applies communication skills to interpret technical information or to provide technical advice/guidance.◆ Able to accurately and effectively communicate subject-matter specific and/or technical topics to an audience unfamiliar with the nuances of the discipline. Show less

    • VGT

      Feb 2017 - Jan 2019
      Field Service Technician II

      • Visit multiple casino sites to verify all machines are functional • Install games and set up network • Log onto Virtual server to add games and set denoms • Troubleshoot network issues • Install/Remove servers

    • Win Systems

      Jan 2019 - Mar 2021
      Gaming Operations - USA Division

      Travel to Client locations and install Casino Management Systems. Installing software and assembling all workstations for Casino Employees Creating multiple image flashes using GHOSTProviding 24/7 support to all USA clientsLead training sessions for how our product works in all different departments inside a Casino (Marketing, Accounting, Technicians, Cage, Vault , ETC)Ensure our CMS communicates with all different gaming Vendors/ManufacturersTroubleshoot Network issues, G2S issues and any issue pertaining to our CMS Show less

    • Dell Technologies

      Mar 2021 - now
      Technical Support Engineer
    • Dell Technologies

      -
      Technical Support Engineer II
  • Licenses & Certifications