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Kameron Webb

Kameron Webb

Enterprise Tech Supp Senior Assoc.

Followers of Kameron Webb83 followers
location of Kameron WebbTecumseh, Oklahoma, Estados Unidos

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  • Timeline

  • About me

    Technical Support Engineer II

  • Education

    • Bethel High School

      2007 - 2010

    • DeVry University

      2017 - 2019
      Network and System Administration/Administrator

      Currently in school to achieve Associates degree in Netwrom System Administration

  • Experience

    • Dell

      Apr 2013 - Feb 2017
      Enterprise Tech Supp Senior Assoc.

      ◆ Probes beyond the stated situation to identify underlying issues and consider possible alternatives.◆ Recognizes and acts on inconsistencies in data.◆ Work requires the exercise of discretion and independent judgment to investigate and resolve problems or situations.◆ Recommends and assists in the implementation of changes to policies / procedures as appropriate.◆ Resolves complex issues escalated from less-experienced team members.◆ Coordinates resources and activities as needed to achieve deadlines and results.◆ Finds ways to improve efficiency, quality and service of ongoing work.◆ Provide direction/coaching to less experienced team members.◆ Applies communication skills to interpret technical information or to provide technical advice/guidance.◆ Able to accurately and effectively communicate subject-matter specific and/or technical topics to an audience unfamiliar with the nuances of the discipline. Show less

    • VGT

      Feb 2017 - Jan 2019
      Field Service Technician II

      • Visit multiple casino sites to verify all machines are functional • Install games and set up network • Log onto Virtual server to add games and set denoms • Troubleshoot network issues • Install/Remove servers

    • Win Systems

      Jan 2019 - Mar 2021
      Gaming Operations - USA Division

      Travel to Client locations and install Casino Management Systems. Installing software and assembling all workstations for Casino Employees Creating multiple image flashes using GHOSTProviding 24/7 support to all USA clientsLead training sessions for how our product works in all different departments inside a Casino (Marketing, Accounting, Technicians, Cage, Vault , ETC)Ensure our CMS communicates with all different gaming Vendors/ManufacturersTroubleshoot Network issues, G2S issues and any issue pertaining to our CMS Show less

    • Dell Technologies

      Mar 2021 - now
      Technical Support Engineer

    • Dell Technologies

      -
      Technical Support Engineer II

  • Licenses & Certifications