Claire Clark

Experience

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  Northeast Methodist Hospital

  Aug 2010 - Jan 2012

  Patient Access Representative & Financial Counselor

  Obtained patient information required to sign into Emergency Department and complete full registration Verified insurance benefits, educated patients and families on healthcare benefit coverage, and collected payment from patients at time of dischargeCompleted admission paperwork and escorted patients to day surgery/pre -op for scheduled surgical procedures

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  Emerus Holdings, Inc.

  Jan 2012 - Oct 2018

  Work closely with Medical Directors, Physicians, CEO, CNO, and market leadership on qualityinitiatives, process improvements projects, survey preparedness, corrective action plans, patientgrievances, and other routine tasksCollect and report appropriate metrics and data quarterly in addition to taking all committee meeting minutesActive participate in the Emerus "Culture Committee" dedicated to maintaining Emerus' positive,team-driven culture in all facilities and regionsRoutinely meet with Physicians and their teams to maintain a positive business relationship inregard to referrals and continuity of care for our patientsCarefully select, develop/train, and evaluate qualified staffOversee the initial hiring and training-plan development for new markets as Emerus continues togrow Provide thorough supervision over day-to-day facility operations in accordance with set policiesand guidelines to ensure compliance with medical/legal requirements and DNV/ISO standardsObserve strict confidentiality and safeguard all patient-related information in full compliancewith HIPPA and EMTALA standardsMaintain dietary inventory, while remaining compliant with hospital and state regulationsContinuously educate and monitor staff in regards to health insurance updates, priorauthorizationcompletion, and time of service collectionsOversee and report on all front end collections at the facility level, consistently meets collectiongoals Attend professional and community events to educate consumers on our services and facilitycapabilities Show less

  • District Patient Access Manager

    Apr 2016 - Oct 2018

  • Patient Access Manager

    Jan 2012 - Jun 2016
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  Exempla Saint Joseph Hospital

  Oct 2018 - now

  Patient Access Manager

  Patient Access Manager at SCL Health Saint Joseph Hospital Denver