Shannon Boesch, PMP

Experience

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  UCSF, Pacific Fertility Center & San Diego Fertility Center

  Jan 1998 - Jan 2001

  CA Certified Medical Assistant

  Medical Assistant for Reproductive Endocrinology groups (UCSF/Pacific Fertility Center and San Diego Fertility Center). Performed in-office administrative and clinical support for doctors, phlebotomy, patient support and education, egg donor program support, fertility procedure assistance for female and male factor conditions.

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  Trilogy Financial Services

  Jan 2000 - Jan 2001

  Investment Executive

  Retirement planning, investment and insurance sales. 90% sales close rate. Series 6 & 63 licenses. CA Life Insurance license.Customer service.

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  Citi

  Jan 2001 - Jan 2005

  Provided administrative support for Regional Manager. Retirement planning, investment and insurance sales. Series 6 & 63 licenses. CA Life Insurance license.Customer service.

  • Executive Assistant

    Jan 2003 - Jan 2005

  • Personal Banker

    Jan 2001 - Jan 2003
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  Woodfin Suite Hotels

  Jan 2005 - Jan 2006

  Executive Assistant

  Executive administrative support for CFO and VP of Development.

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  Vmedia Research, Inc.

  Apr 2006 - Jun 2008

  Executive Assistant

  Extensive global travel scheduling and general administrative support for C-suite executives. Activities included: general clerical duties, Outlook calendar management, prototype fabrication assistance, telephone and reception coverage.

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  Covidien

  Jul 2008 - Oct 2012

  In this Project Coordinator role I provided project management support for a new monitoring platform project. Activities included:• Design control and change order preparation and support• Deliverable, milestone, and schedule tracking • DHF creation and management• Co-facilitation of design review meetings• Record and manage design review meeting minutes • Project team support• 510(k) submission preparation support As a participant in LEAN certification training, I was selected to lead a kaizen for creation and implementation of an enterprise-wide hospital entry credentialing reference site that resulted in a nine month project and $225K savings to the company and a corporate award nomination. Show less

  • Associate Product Development Analyst

    Mar 2011 - Oct 2012

  • Project Coordinator

    Sept 2010 - Feb 2011

  • Executive Assistant

    Jul 2008 - Sept 2010
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  Medtronic (Covidien)

  Nov 2012 - Jan 2016

  As a PMO Project Manager in R&D, my responsibilities included new product development in the Virtual Patient & Informatics Monitoring and Patient Monitoring programs. Ongoing activities included:• Cross-functional team management for new product development projects and product changes• Scope/schedule/cost management across program/project • Executive level reporting • Stakeholder management• Product launch (6x)• CAPA and FDA/TUV audit support and remediation• Concurrent management of multiple product development projects (NPV's from $9M to $25M)Experience with FDA 21 CFR Part 820, FDA and TUV submissions, and process improvement. Show less For the Patient Monitoring division of Medtronic (Covidien Respiratory & Monitoring Solutions), I functioned as a Project Manager on two derivative (contract manufacturer) monitor projects and as Project Coordinator / Project Manager for one new software project. Additional efforts included:• Charter and lead projects to implement four new quality system methods (Design Review Method, DHF Method, PHF Method, and Peer Review Guidance) • Draft and establish new job tiers and job descriptions for the Project Coordinator role to create a career path that had been non-existent• Lead process improvement projects (Product Development Process, Charter/Contract Templates, and General Development Plan Template) • As a volunteer effort, I organized and hosted a monthly PMI Roundtable for continued education for PMPs within the organization. Show less

  • Project Manager - Health and Informatics Monitoring

    Feb 2015 - Jan 2016

  • Product Development Champion

    Nov 2012 - Jan 2015
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  Medtronic

  Jan 2016 - Mar 2019

  Project Manager / Global OEM Engineering

  This promotion to R&D PMO Project Manager allowed me to work on projects in New Product Development (NPD) and Life Cycle Management (LCM) for the Strategic Alliance/OEM Integration groups. Ongoing activities included cross-functional team management and task/activity monitoring, executive-level stage-gate/milestone status reporting, stakeholder management, and scope/schedule/cost management across program/projects, contract manufacturer, and OEM alliance communications. I was responsible for the concurrent management of multiple projects. This was a hybrid remote position. Show less

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  Medtronic Restorative Therapies Group

  Apr 2019 - now

  Program Manager / Global Service PMO

  As a Global Service Solutions Program Manager, I manage Service PMO programs and projects across multiple large and small capital product lines. Ongoing activities include cross-functional/virtual team management, stakeholder management, scope/schedule/cost management across projects, attending and developing Service and product training, task/activity monitoring, and providing executive level status reports via dashboards and presentations. Currently I am managing 7 projects/programs including efforts for the development, revision, verification and implementation of product service procedures and manuals, post-acquisition technical document remediation, shared service program development and management, product end-of-life planning, and PMO process improvements (EOL, Procedure Verification, Service Activity Leveling Assessment, Technical Communication Document Development). This position is remote. Show less