Emily Spangler

Experience

• 

  Kirkland's

  Jul 2015 - Mar 2021

  Coordinated customer-focused projects and store events. Trained and directed holiday seasonal hires, as well as conducted opening and closing store operations. Provided oversight, planning, and support for all team members. Innovative customer service and employment of strong interpersonal communication skills with customers. Supported management in customer-focused projects and store event planning.

  • Keyholder - Assistant Manager

    Nov 2020 - Mar 2021

  • Sales Associate

    Jul 2015 - Nov 2020
• 

  Wegmans Food Markets

  Mar 2021 - Jul 2022

  Customer Service

  Assist in front-end operations to ensure a high quality experience for customers. Handling of customer orders and delivery, as well as serving as a customer service representative for customers seeking assistance for online orders and special requests.

• 

  Kirkland's

  Jul 2022 - now

  Oversee and direct all aspects of store operations including visual merchandising and driving sales through effective coaching of the store team. Areas of focus include customer service, sales and profit growth, expense control, promotional and merchandising execution, and store management and team development. Directly assist the store manager in maintaining store operations. Utilize data metrics for tracking and driving sales. Coordinate store events with a customer focus. Coach and train team members to create a business atmosphere that is exciting, engaging, and puts our fantastic customers first!

  • Store Manager

    Mar 2023 - now

  • Senior Assistant Manager

    Jul 2022 - Mar 2023