Nilay Biswas

Experience

• 

  Cognizant

  Jul 2011 - Apr 2013

  Technical Analyst - CRM

  • Developed a business process management application with PRPC tool, for optimization of Document Management System • Facilitated in introducing two products in Wealth Management Accelerator (WMA) platform: RetireEase & RetireEase Choice • Achieved an increase of 14% in enhancement of features & optimization by incorporating LTC rider changes for a US major • Worked on the business use cases, with assistance from business analyst and performed unit testing on the application • Planned and coordinated a two-week training program on PRPC tool for 5 new joinees in same domain Show less

• 

  BenQ India

  Apr 2014 - May 2014

  Summer Intern - Sales & Marketing

  • Performed primary research for demand for video projectors at 203 public commercial spaces, designed marketing strategy for this segment • Aligned 4 new retailers as new partners and recommended product to 12 new consultants, for further promotion of products at NCR/Gurgaon • Devised strategy by identifying further scope and opportunities for Video Projectors in digital online campaign during IPL and FIFA season • Achieved an increase of 17% in the sales of video projectors’ segment at NCR/Gurgaon, over that of previous month, as a result of my efforts Show less

• 

  HCLTech

  Jul 2015 - Sept 2022

  • Drove and managed corporate initiative - Sales Centre of Excellence to implement a robust hunting strategy in organization• Undertook cost optimization initiatives to reduce billing gap at organizational level• Managed strategic initiative of aligning sales teams with Market Deal Renewal intelligence and impacted sales growth• Analysed BU/project performance, reviewed budgets & variance, analysed P&L and took due actions to remove inefficiencies• Managed relationship with analyst firms to ensure timely delivery of expected deliverable and maintain governance• Analysed market & competitive intelligence and presented key insights about trends, drivers, bench-marking, forecasting etc.• Worked in collaboration with CXO leaders to enhance utilization and improve productivity for different line of businesses Show less Conducted Due Diligence to understand priority work-streams - Win Back, Cross-sell & Product Offer in Private DenmarkUnderstood business objectives & KPIs on increasing hit rate, improving retention rate & increasing customers with 3+ policiesDesigned AS-IS and TO-BE Business Process Maps and Conceptual Flows to assess business and analytical requirementsAnalysed system & data requirements to assist Data Engineers & Data Scientists in building analytical models for work-streamsAssisted project managers in preparing project plans & tracked progress; Prepared weekly reports; Managed RAID trackerDerived basic insights and assisted in change management work to present them to the business stakeholders of clientUndertook business analysis work in our project in Private and Commercial Norway business for Prospecting and Holdback Show less • Successfully pitched our capabilities, experiences and solutions to multiple clients for both qualified & unqualified opportunities• Developed business proposition & offerings, worked for creating framework & Intellectual Property in Digitalization• Devised Go-to-Market Strategy including defining capabilities, business unit structure formation & governance, market trends and challenges, defining target market, pipeline status, marketing campaigns for emerging partnership for business development• Proposed Digital Transformation Strategy including digital opportunity assessment & business use cases demonstration for existing and new clients across verticals including M&E, Healthcare, Telecom, Retail which brought in revenue $12+ mn• Undertook ‘Discovery’ phase through Process Digitalization in a Sales Experience Transformation project for a high-tech client• Participated in Account Farming – Analysing technology roadmap of clients, evaluating business fit offerings, identifying opportunities to help clients build capabilities for growth and innovation, and approaching strategies for cross-selling• Successfully managed qualified opportunities, across RFX lifecycle, from proposal preparation & pricing to Bid Defence• Assessed Digital Maturity Levels of digital products & services of key accounts for business opportunity identification• Prepared case studies & white paper for Media & Entertainment; devised a planning to build a Reference Management System• Enhanced win-ability by running a campaign seeking Reference Collateral which can be leveraged for strategic deal pursuit• Actively participated in training sales teams across geographies; Inducted fresh recruits on Digitalization point of view Show less • Successfully managed and drove medium to large IT sourcing deals involving scope of Applications & Infrastructure• Conducted due diligence exercise for discovering the root cause for stated business & technological challenges• Individually handled medium deals (USD 10+ mn) in Europe Geo; Collaboratively handled large deals (USD 250+ mn) in US Geo• Structured & priced IT outsourcing deals; Executed pre-sales contract strategies & drove overall bid• Undertook end to end management of strategic pursuits across opportunity lifecycle, from RFX response to Bid Defence Show less

  • Associate General Manager, Corporate Strategy - CEO's Office

    Oct 2021 - Sept 2022

  • Group Manager, Corporate Strategy - CEO's Office

    Oct 2019 - Sept 2021

  • Senior Manager, Corporate Strategy - CEO's Office

    Nov 2017 - Oct 2019

  • Business Consultant and Program Management

    Feb 2017 - Oct 2017

  • Business Solutions Consultant - Proposition Development, Presales and Sales

    Sept 2015 - Jan 2017

  • Global Engagement Manager - Business Development, Consumer Services and Retail & CPG

    Jul 2015 - Aug 2015
• 

  Hexaware Technologies

  Sept 2022 - now

  • Director of Business Development

    Jun 2023 - now

  • Account Director

    Sept 2022 - Jun 2023
• 

  Hexaware Technologies

  -

  Director of Business Development