Karl Pedersen

Karl Pedersen

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location of Karl PedersenFairhaven, Massachusetts, United States

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  • Timeline

  • About me

    IT Management Consultant

  • Education

    • University of Massachusetts Dartmouth

      1997 - 2005
      BS Computer Science
  • Experience

    • Nye Lubricants

      Dec 1999 - Dec 2009

      Responsible for CRM development and support, Tier II software support for EDI, ERP/MRP, HR, ISO-compliant quality, credit card processing, workstation and patch management, workstations, network appliances, SAN, telecomm, copiers, wired and wireless network, WAN, VPN, etc.Management of core infrastructure components, and supervised desktop support staffStandardized management of 6 remote sales officesImplemented server virtualization for over 20 physical servers to be highly available, address critical power and environment issue, and solved legacy ERP support problem.CRM implementation and management Show less

      • Systems Administrator

        Dec 2002 - Dec 2009
      • IT Assistant

        Dec 1999 - Dec 2002
    • Tower Consulting

      Mar 2008 - Feb 2011
      Consultant

      Providing professional IT services for local small businesses and schools. Offerings include managed services for servers, networks and workstations and line-of-business applications, web/email hosting, and project management.

    • Technium, Inc.

      Jan 2010 - Jan 2013

      Infrastructure and application project management through professional services for customers in medical, legal, energy and tech industries.Escalation engineer for server and storage incidents to engineering team in mission critical customer data centers.Managed internal IT for Technium, Inc., as well as providing full IT Management service to select customers. Support and manage network, storage and server client systems, as part of a 24x7 operations group.Technical sales engineer for server and client virtualization professional services. Led company in operational metrics issues worked, time to resolution, and customer satisfaction.

      • Sr. Operations Engineer

        Jan 2011 - Jan 2013
      • Systems Engineer

        Jan 2010 - Mar 2011
    • Nye Lubricants

      Jan 2013 - Jun 2015
      IT Project Manager

      Design, execute and manage information technology projects for requirements through training. Focus on coordinating cross-department communication while providing technical knowledge to complete new application and business process implementations.

    • Fuchs Lubricants Co.

      Jun 2015 - Jul 2020
      Director of Information Technology
    • Tower Consulting

      Jul 2020 - Feb 2023
      Owner

      Providing clients with fractional IT Management services for strategic direction and vendor oversight, project management and implementation services for enterprise software and hardware installations, with specific expertise in the Microsoft 365 and Dynamics cloud services.

    • Technium, Inc.

      Nov 2020 - Jan 2021
      Technical Project Manager

      Provide Technical Project Management for Enterprise Accounts

    • DigitalRadius

      May 2021 - Jan 2022
      Director of IT Services
    • Huskarl, LLC.

      Jan 2023 - now
      Information Technology Management Consultant
  • Licenses & Certifications

    • Virtual Computer Sales Professional

      Virtual Computer
      Oct 2010
    • Virtual Computer Technical Professional

      Virtual Computer
      Oct 2010
    • VMware Certified Professional on VI3

      VMWare
      Mar 2010
    • CompTIA A+ Certified Professional

      CompTIA
      Mar 2001