Letitia Clay, MHA, MSW, CCHP, CNP

Experience

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  Technicolor

  Oct 2004 - Feb 2007

  Scheduler Coordinator

  Supervise 10+ employees. Prepare the proper documentation for the work processMonitor both pickers and sorters in during production proceduresAdminister occurring problems have the necessary solution towards completing its taskMonitor each account by checking its summary status and processing levels on a daily basesConfirm and verify that every priority is evaluated and pursued Constant contact with management through phone, online documentation, and emails.

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  SRVS

  Aug 2011 - May 2012

  Social Worker Intern

  Provide services to individuals with behavioral disabilities.Make display for programs and upcoming events.Assist Behavior Analyst with observations regarding people served.Conduct and observe group therapyDraw assessments and implement interventions.Assist recipients with reaching goals.Conduct dance therapyEvaluate and process Behavior Support Plans

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  Texas Health and Human Services Commission

  May 2013 - Aug 2015

  Texas Worker II

  Delivered both remote and in call center customer service to handle escalated or delegate case actions and policy issues in regards to state level benefits. Resolved more detailed or complicated issues regarding client requests for program services, and interviewed clients and made eligibility determinations for Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and Texas Works Medicaid Programs.

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  Harris Health System

  Aug 2015 - May 2016

  Social Work Student

  A team member of a multidisciplinary team in an integrated care facility to treat acute psychiatric crises. Letitia directed intakes and community referrals for resources with adult only patients within the Neuropsychiatric Center of the hospital. She assessed and provided interventions for patients within the emergency center/trauma area of the hospital; also assisted and evaluated patients with comorbidities and multiple psychosocial stressors.

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  Harris County Sheriff's Office

  Oct 2016 - now

  Letitia practices incessant communication with attorneys and the judicial system to communicate patient’s medical condition and additional concerns with best practice of policy management. She assess patients to determine resource needs and discharge planning. Her admittance and admirable use of the JIMS/JWEB system provides additional opportunity to monitor court cases to determine release dates for discharge planning. Letitia manage and accompany patient escorts to court due to the severity of their medical condition, and collaborate with parole, residential/ nursing homes, and hospitals to assist with the patient’s continuity of care during and post incarceration. She manages compassionate releases as well as arrange patient management through appropriate documentation within the EMR system. Show less

  • CM Inpatient Services - HHS

    Jan 2022 - now

  • Patient Discharge Planning Manager

    Oct 2016 - Apr 2022
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  Harris Health System

  Jan 2020 - May 2020

  Healthcare Administration HR Student
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  The University of Texas Medical Branch

  Jan 2023 - now

  Practice Manager, Sr