
Sandy Williams
Physical Therapy Assistant

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About me
Chief Administrative Officer | Strategic Human Resources Executive Serving the Insurance Industry | DEIA Advocate | Leader in Employee Engagement, Learning, and Development | Culture Influencer | Coach and Mentor
Education

University of Phoenix
2002 - 2004Bachelor of Science (B.S.) Business Administration and Management, General
Experience

Apple Physical Therapy
Jul 1999 - Feb 2001Physical Therapy Assistant• Implemented treatment plans set by a physical therapist.• Responsible for treatment documentation and progression.• Received special service award in 1999 and Employee of the Year in 2000.

Mutual of Enumclaw
Feb 2001 - now• Develops and executes strategy and alignment in all HR/OD functions, including talent acquisition and management, employee relations, strategic planning, DE&I, organizational development, policy making, compliance, employee and executive compensation and benefits.• Collaborates proactively as a non-voting, ex-officio participant within the Compensation and Governance Committees of the Board of Directors. Works closely with the committee chairs and external strategic partners to develop and present meeting agendas, materials, and content.• Strengthens the organization’s learning and development programs to promote employee growth and retention.• Creates and executes a people strategy that positions the organization as an employer of choice, consistently attracting, developing, and retaining top talent.• Provides leadership in developing organizational and people strategies and guides critical decision-making with practical, proactive solutions.• Coaches and advises senior leaders and managers regarding strategic and complex organizational and employee issues, including divestitures and reductions in force, while providing proactive, pragmatic solutions and alternatives. Show less • Planned, developed, and implemented policies, processes, training, people initiatives, and surveys to support the organization’s human resource compliance and strategy needs. • Administered or oversaw the administration of human resource programs, including compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.• Reinvented and implemented an overhaul of recruiting and onboarding programs to align with technology advancements and customer/employee value strategy.• Applied knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law to implement changes in policy, practice, and resources to executive management. Show less • Administered a comprehensive employee benefits package, including pension plan, 401K, medical, dental, long-term disability, and life insurance.• Guided employees and management regarding employee relations issues.• Developed and managed programs for employee engagement, including partnering with Gallup to administer the Gallup Q12.• Processed new-hire, benefits, leave, and termination paperwork ensuring 100% compliance with laws and regulatory issues and serving as the primary contact person answering management/staff questions.• Quickly established rapport with employees; balanced relationship needs with organizational goals, cost controls, and compliance requirements to create a positive work environment.• Collaborated on departmental projects and programs involving strategic HR initiatives. Show less • Held key position responsible for assisting the organization in achieving its strategic goals and initiatives by providing support to employees and managers throughout the employment lifecycle.• Identified new, cost-effective resources for recruitment and tracked and reviewed the effectiveness of advertisement sources. Assessed recruiting trends and proactively managed candidate experience throughout the recruiting process.• Identified, researched, and evaluated benefit programs to achieve alignment with overall benefit expense load and reduction in general expenses.• Worked with external consultant to develop a program around values statements to align employee behaviors with these values. Show less • Provided effective and accurate payroll processing and associated accounting services.• Planned, communicated, and transitioned the entire company from monthly to bi-weekly payroll processing. This transition achieved a 1.0+ FTE efficiency which allowed for additional cross-functional training in the HR department.• Designed and delivered audit approaches for statutory compliance in HR.• Coordinated recruiting, employment selection processes, and follow-up activities involving job applicants. Show less
Vice President, Chief Administrative Officer
Mar 2017 - nowDirector of Human Resources
Jul 2014 - Mar 2017Sr. Human Resources Generalist
Feb 2001 - Jul 2014Human Resources Generalist
Jun 2003 - Feb 2007Human Resources Specialist - Payroll Lead
Nov 2002 - Jun 2003Payroll Benefits Specialist
Dec 2001 - Nov 2002Accounting Technician
Feb 2001 - Dec 2001
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National Association of Mutual Insurance Companies (NAMIC)
Jan 2020 - nowCCP is the frontline advocacy program for NAMIC members. CCP participants meet face-to-face with their congressional representatives and staff to directly voice concerns as a constituent regarding national legislation and issues that affect the property/casualty insurance industry. The Management Conference is a summit for CEOs, executive teams, and future leaders of the industry. Power sessions focus on strategy, innovation, leadership, and industry trends. Breakout sessions dive into operational and emerging issues.
Congressional Contact Program Participant (CCP)
Jan 2019 - now2023 Committee Chair - Management Conference Planning Committee
Jan 2023 - Jul 20232022 Committee Vice-Chair - Management Conference Planning Committee
Jan 2022 - Dec 2022Member - Management Conference Planning Committee
Jan 2020 - Dec 2022

SHRM Executive Network
Dec 2021 - nowMember• Belongs to a community of HR leaders at the intersection of people and business.

Chief
Apr 2022 - nowMember• Participates in a private network designed for women in the C-Suite, senior executives, and accomplished VPs to strengthen their leadership, magnify their influence, and pave the way to bring others with them.

White River Credit Union
Apr 2023 - nowSupervisory Committee Member
Licenses & Certifications

Senior Profession in Human Resources, SPHR
May 2009
Professional in Human Resources PHR
Dec 2003- View certificate

Senior Professional in Human Resources (SPHR®) Certification
HR Certification Institute - HRCIJul 2015 - View certificate

SHRM-SCP
SHRMSept 2015
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