Calum Muir

Experience

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  Safeway

  Jan 2002 - Jan 2003

  Cashier

  Checkout operator at a busy, recently renovated and extended supermarket. Maintained excellent customer service attributes & a friendly face.

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  Greene King

  Jun 2003 - Oct 2003

  Kitchen Porter

  Washed dishes, kept the kitchen clean in a busy pub & inn.

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  University of Dundee

  Sept 2008 - May 2010

  Assisted older members of society on a drop-in basis, in the School of Computing User Centre with technology related issues they queried, such as why my printer won’t work, family photos, internet use and any other computing related technical issues. Assisted an undergraduate student with Tourette’s syndrome integrate into their first year at the university. This involved “buddying” and collecting books from the library for them. General friendly relationship building. Provided computing lab assistance for first year undergraduates in their Web Technologies module. This involved one-to-one advice on HTML, CSS and web standards, as well as any technical issues they encountered in the lab.

  • User Centre Volunteer

    Sept 2009 - May 2010

  • Non Medical Personal Helper

    Sept 2008 - Sept 2009

  • Laboratory Assistant

    Sept 2008 - May 2009
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  Drumchapel Disabled Action 2 Ltd

  Jan 2011 - Jan 2012

  Technology Specialist

  ● Implemented IT solutions for staff and clients, including locked-down workstations for a client computer lab and desktop solutions for staff.

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  YKW Wholesale

  Feb 2012 - Dec 2012

  Web Developer

  ● Designed, implemented, and maintained a B2B e-commerce website using PrestaShop.● Managed product inventory data using CSV files.

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  Central and North West London NHS Foundation Trust

  Jan 2013 - Mar 2013

  Floor Walker

  ● Provided first-line technical support and user assistance to NHS staff during the roll-out of the RiO patient management system.

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  ICE

  Mar 2013 - Sept 2015

  Production Technician

  ● Provided technical expertise within a 24/7x365 operations team, managing infrastructure and real-time market data feeds for a multinational financial services corporation.● Focused on proactive systems monitoring, infrastructure support (z/OS, Linux, Windows Server), market data analysis, and rolling out upgrades/changes.● Maintained lowest latency network paths through vigilant monitoring and manual adjustments to core infrastructure routing.● Adhered strictly to SLAs and ITSM procedures, responding to and resolving incidents typically within 10 minutes. Show less

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  Calum Muir

  Nov 2016 - Sept 2021

  Home Renovator

  ● Successfully managed the full renovation of a detached, period property, culminating in a £600k sale during the COVID-19 pandemic.● Utilised Asana for project management, overseeing all stages from structural repairs to final finishes, ensuring completion on time and to a high standard.

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  Highland Group RDA

  Jan 2025 - now

  Technology Specialist

  ● Leveraged Microsoft and Google non-profit grants worth several thousand pounds each, reducing IT overhead costs effectively to £0.● Obtained and utilized Google AdWords grants (worth several thousand dollars) for charity promotion.● Implemented a modern website design, hosted on Azure with Front Door CDN for optimization.● Managed migration of email services to Office 365.● Currently implementing a centralised hub for business matters and developing an app for volunteer/staff ride logs and participant data management. Show less

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  Barnardo's Scotland

  Apr 2025 - now

  Handyman

  ● Performing general handyman duties across the Barnardo's estate.