Tarek Ahmed

Experience

• 

  Fawry Banking and Payment Technology Services

  Jun 2017 - Oct 2020

  Provide UAT "user acceptance test" for Fawry services, Components and creating Test cases document and confirm their functionalities.Applying Configurations for Fawry product.Ensure Change management process, compatibility of Technical flow and Product business.Create reports and open investigations in any suspicious Configurations or System Misbehavior.Efficient cases handling with Support Team, ensuring all objectives are met.Ensuring Escalations Management applied as necessary with customers and colleagues.Fill in Gaps and takes the lead to propose solutions with the project manager.Create a smooth communication channel with different departments to deliver a qualified project on time. Show less

  • Senior Retail & Channel Business Operations

    Jan 2018 - Oct 2020

  • retail and channel business Operation

    Jun 2017 - Jan 2018
• 

  Cashcall

  Oct 2020 - Nov 2022

  • Senior Reconciliation & Settlement Analyst

    May 2021 - Nov 2022

  • Financial Operations Specialist

    Oct 2020 - Oct 2021
• 

  E-finance

  Aug 2022 - Dec 2024

  Senior POS Reconciliation & Settlement
• 

  Banque Misr

  Dec 2024 - now

  Senior Assistant Manager