Violeta Chavez

Experience

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  Pesquera Austral S.A.

  Sept 1995 - Oct 1998

  Exports and Sales Assistant

  • Tracked shipments, informed clients on shipment progress, collaborated with customs agents, solved claims with insurance companies, doing paperwork, selecting routes, and completing shipment payments.• Reviewed Letters of Credit and Banking Collections.• Hired and trained new employees.• Organized and maintained records of orders and supplies.• Submitted B/L instructions to shipping lines, freight forwarders and customs agents.• Prepared letters, renewals, credit notes and debit notes for all orders. Show less

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  Animalfeeds International Corporation Peru S.A.

  Jun 1998 - Mar 2000

  Export Department Head

  • Handled Letters of Credit through several banks in different countries .• Provided excellent customer service, including handling customer complains.• Coordinated shipments with different Fishing Companies including issuance of export documents according to banking letters of credit.• Tracked quotas and sales contracts according to negotiations with customer.• Coordinated delivery of products in a timely and efficient manner.• Tracking and tracing of freight.

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  Pesquera Diamante S.A.

  Mar 2000 - Mar 2019

  • Legal representative of the company.• Internal auditor of compliance with administrative procedures established by the company.• Supervision and control of finished products for Indirect Human Consumption (fishmeal and fish oil) and Direct Human Consumption (frozen and canned fish).• In charge of contracts of services required on the plant: transport of personnel, food concessionaire and labor intermediation companies.• Management and control of the human and financial resources of the plant.• Preparation and execution of weekly budget and annual memory.• Supervised accounts payables and receivables, as well as petty cash expenses.• Management of Licenses, Permits and operating authorizations.• BASC Coordinator and responsible for the implementation of the BASC Plant Control and Safety management system.• Supervised payroll, control attendance, vacations and pension benefits of employees.• Attended training and conferences.• Managed and supervised 300 employees.• Kept accurate records of inventory, Planned and Executed Internal and External Social Responsibility plans.• Organised and chaired staff meetings. Show less • Achieved promotion from Export Assistant to Head of Administrative and Commercial Services.• Provided excellent customer service, including responding to customers in other countries, questions, requests and complaints.• Specialized in international payment methods (Letters of credit, Banking collections and wire transfers)• Responsible for logistics coordinations and shipments scheduled, providing customer support with strong relationship and keeping them informed of any issues.• Handled ocean freight shipments and supervised all shipment processes of export and import cargoes.• Ensured compliance with all shipping documentation, licences, certificates and declarations according to laws and regulations.• Follow up with customers and agents around the world.• Coordinated with shipping lines, freight forwarders, surveyors companies and customs agents about all shipment process.• BASC Coordinator and Internal Auditor for Commercial Department of the Company• Revision of all shipping documents in compliance with Letters of Credit (UCP 600 Rules) opened by customers prior to banking negotiation. • Profit/loss calculation. Show less

  • Plant Administrator

    Nov 2010 - Mar 2019

  • Head Of Commercial Department - CHI

    Mar 2000 - Oct 2010
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  Colonial Life

  Jul 2019 - Nov 2019

  Account Executive

  • Responsible for prospecting, marketing and delivering benefits communication and enrollment solutions to business owners and/or decision makers that fit the needs of their business and employees.• High focus on growing local market share by bringing onboard new accounts.• Conduct employee meetings to help them understand their benefits.

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  Steel Resources, LLC

  Mar 2020 - Jan 2023

  Letters of Credit Specialist

  · Responsible for issuing Letters of Credit and examining documents presented under Letters of Credits to ensure compliance with internal procedures of the company and banking standards and regulations.· Provides in depth support and guidance to customers and colleagues, leveraging detailed knowledge of procedures.· Communicates with internal colleagues and external customers via phone, email, and written correspondence; exchanges information and resolves complex issues by researching solutions and identifying the best solution, where multiple non-standard solutions are available· Fully cross trained on all departmental activities and functions; coordinates and provides training of other International Trade Specialists, as needed.· Coordinates and reviews overall departmental participation in system upgrades and testing; provides input on the implementation of new technology, and/or enhancements to current technology· Prepare financial reports as required. Show less

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  Steel Resources LLC

  Feb 2023 - Mar 2024

  Logistics Coordinator

  • Provide freight quotations to internal customers.• Perform ocean exports/cross-trade operations.• Tracking, tracing, and routing of shipments.• Provide all associated documentation and obtain necessary documents.• Book, trace, and coordinate shipments from origin, ocean carriers (vessels), and/or truckers to delivery place(s).• Follow up with customers to resolve shipment issues and manage pick-ups and deliveries.• In-depth communications with e.g., overseas agents/representatives, freight forwarders, customs brokers, local pickup and delivery companies, regional trucking companies, line-haul providers• Provide excellent customer service.• Procedure and Productivity Standards Adherence• Accurate and Timely Billing• Enable the Accounting department to credit and bill A/R and A/P properly.• Overseas communications, timely responses to emails and requests (internal and external)• Understand department process flow, looking for best practices to improve operational efficiency and productivity. Show less

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  Steel Resources Inc

  Mar 2024 - now

  Purchasing Manager