
Sunil Punia
Associate Analyst

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About me
AR Business Manager at PMAXGlobal
Education

Pacfic Institute of Management & Engineering
2007 - 2010BBA Operations Management and Supervision
Army School, Patiala, Punjab
1999 - 2002Bachelor of Business Administration (BBA) Operations Management and SupervisionActivities and Societies: Basket ball & volley ball
Experience

Deloitte & Touche
Jan 2006 - Jan 2008Associate Analyst• Insurance and patient follow-up.• Insurance verification.• Accounts Receivable analysis and management.• Supervised a team of 15 AR Executives.• Assigning work to the team.• Taking care of team production and quality.• Tackling issues of the users.• Analyze denials and finding new major denials and trends to get bulk revenue collection.• Create new update memos and circulate in the team for better quality, production, collections & new hires.• Creating Process Manuals for the betterment of process.• Analysis of procedure and diagnosis to ensure maximum reimbursement.• Working as per insurance and governmental regulatory requirements. Show less

Inventurus Knowledge Solutions
Sept 2008 - Oct 2010Subject Matter Expert - Medicare1. Generation of standard & adhoc reports & presentations using Excel & PowerPoint based on project requirements2. Prepare Weekly/Monthly reports based on the A/R transferred to Inventures3. Generate analysis based on the A/R ageing and dollar buckets4. Provide inputs in terms of A/R movement, cash collections and payer specific observations5. Work on automation and standardization of regular reports6. Streamline processes in terms of data loads that are received from the clients7. Create processes around exception handling in terms of missing transactions or files sent by the clients8. Generate project related analysis and provide findings & insights to project management9. Set processes & perform data validations on projects Show less

MASAN Group
Nov 2010 - Feb 2012Asst. Manager - OperationsSteering a team consisting of over 60 members including 4 Team Leaders.Coordinating with a team of local candidates giving on-job-training in the US Healthcare process related to accounts receivables.Handling client meetings, advising on process improvement plans and working on special projects to improve inflow of revenue

GeBBS Healthcare Solutions
Jan 2012 - Jan 2014Sr. Team Lead• Handled 3 projects with a team of 60 FTE’s & 2 Team Leads.• Involved in training freshers in an introduction course of basic RCM cycle and denial follow-up.• Handle client queries via call and emails. • Keeping tab of team’s daily details such as productivity, quality and attendance.• Doing performance review with individual agents on a quarterly basis and coaching them how they could improve their performance and grow within company.

Hexaware Technologies
Apr 2014 - Jun 2015Assistant ManagerMy current role encompasses managing a team of 45+, creating strategies for A/R resolution and cash acceleration, performance management and people development.

UST Global
Jun 2015 - Jan 2017Manager BPO
Nath Healthcare Business Solutions
Feb 2017 - Dec 2019Senior Operations Manager
PMAXGlobal
Dec 2019 - Jun 2023Senior Operations Manager
Licenses & Certifications

Six Sigma Yellow Belt
Caliber PointApr 2014
Languages
- enEnglish
- hiHindi
- puPunjabi
- maMarwari
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