Erin Kinney

Experience

• 

  United States Air Force

  Jul 2003 - Oct 2011

  Security Forces Dispatcher United States Air Force - Tinker AFB, OK July 2007 to September 2010 Tinker AFB, Oklahoma US Grade Level: E-5 Salary: 35000 USD Per Year Hours per week: 60 Security Forces Dispatcher, 3PO71 Document details of calls, dispatches, and messages Maintain access to, and security of, classified materials Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city (Contact Supervisor: Yes, Supervisor's Name: Dallas Stroud, Supervisor's Phone: 4057342153) Show less

  • Defense biometric Idenfication Site Security Manager

    Sept 2010 - Oct 2011

  • Security Forces Desk Sergeant

    Jul 2003 - Sept 2010
• 

  Sears Holdings Corporation

  Jan 2012 - Apr 2013

  Loss Prevention Agent

  Loss Prevention Agent Sears Holding Corporation - Concord, CA January 2012 to Present Detect and Deter shrink on the sales floor. Provides safe environment for associates and customers as lead store in safety days in the district. In charge of the highest associate theft case in the district for fiscal year 2012 Worked together with new online shipping program to establish a safety policy and process policy. Third Agent in the District with the highest apprehensions for the fiscal year 2012. Show less

• 

  Jcpenney

  Nov 2013 - Sept 2014

  Loss Prevention Specialist
• 

  Apple

  Jan 2015 - Jun 2016

  Technical Support Manager
• 

  Dell Technologies

  Jul 2016 - Jul 2021

  Technical Support Engineer
• 

  Diligent Technologies

  Jul 2021 - Nov 2021

  System Administrator
• 

  Amazon Fulfillment Technologies & Robotics

  Nov 2021 - now

  • Managed on call robotics engineers to ensure 24/7 support and quick issue resolution.• Implemented automation and team collaboration to enhance team processes and efficiency.• Led new product initiatives and built support ability for Amazon Fulfillment Technologies & Robotics.

  • Manager, Technical Support Amazon Robotics

    Aug 2023 - now

  • Product Support Engineer

    Nov 2021 - Aug 2023