Kyle Pendell

Experience

• 

  SeaWorld San Diego

  May 2009 - Aug 2012

  Park Host

  • Worked as part of a team staffing show venues, ensuring guest safety and maintaining venue cleanliness• Acted as an ambassador to resolve guest complaints and special requests, and to identify opportunities to enhance guests' experience• Assisted guests requiring special assistance, locating lost children, medical aide and organizing plans to ensure the best experience

• 

  Mission Tax and Bookkeeping

  Feb 2017 - Aug 2017

  Administrative Assistant

  • Assisted in the tax and bookkeeping process• Installed and updated computer equipment and software for business operations• Handled and transported sensitive legal and tax documents

• 

  Lime, Bird, and Wheels

  Mar 2019 - Dec 2019

  Electric Vehicle Transportation Independent Contractor

  • Used Smartphone apps to locate, transport, and charge electric vehicles while using cost-volume-profit analysis and inventory management

• 

  GameStop

  Aug 2019 - now

  -Provide best-in-class guest service; promptly greet guests, respond to and handle guest concerns quickly, effectively and courteously; align guest needs with GameStop product and benefit solutions , and recommend additional items as appropriate.-Recruit, hire, asses and develop store associates while delegating tasks and provide timely and appropriate feedback to all associates concerning performance, including daily coaching. - Assist the Store Leader with training and supervising store associates in all aspects of their job responsibilities, including company/store policies procedures, inventory control, guest service expectations and guidelines- Sales focused cash handling position providing friendly, open and enthusiastic service to customers, in person and on the phone, including answering questions and assisting with product selection, purchase, and return • Sales focused, cash handling position providing friendly, open and enthusiastic service to customers, in person and on the phone, including answering questions and assisting with product selection, purchase, and return• Assist store management team in supervising all activities including merchandising, inventory control, loss prevention, restocking and store maintenance • Sales focused, cash handling position providing friendly, open and enthusiastic service to customers, in person and on the phone, including answering questions and assisting with product selection, purchase, and return• Assist store management team in supervising all activities including merchandising, inventory control, loss prevention, restocking and store maintenance

  • Store Manager

    Jul 2020 - now

  • Assistant Store Manager

    Feb 2020 - Jul 2020

  • Senior Guest Advisor

    Dec 2019 - Feb 2020

  • Guest Advisor

    Aug 2019 - Dec 2019
• 

  The Mortgage Calculator

  Oct 2022 - now

  Mortgage Loan Officer