Eric Long

Experience

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  U-Haul International, Inc.

  Sept 2003 - May 2008

  Traffic Control Manager, Reservation Manager, and Storage Manager

  Reservation Manager- Direct incoming U-Haul equipment to dealerships and moving centers to fill every confirmed reservation. Assist in controlling rental equipment inventories within the assigned marketing company geographic area to balance customer requirements with rental equipment supply. Traffic Control Manager - Coordinate all reservations (one-way and in-town) to ensure they are filled and that all customer reservation needs are met. Establish plan to always maintain a balanced rental equipment inventory at centers and dealers to balance customer requirements with rental equipment supply. Utilize and manage traffic boards to be aware of location or rental equipment at centers and dealers. Direct, coordinate and train marketing company reservation managers. Monitor current competitor rates and maintain inventory records. Update, review and audit reports which indicate equipment inventory levels, etc. Marketing Company Storage Manager- Profitably manage U-Haul storage locations and oversee all aspects of storage transactions, customer service, rentals, record-keeping and security Monitor current competitor rates and maintain records. Update, review and audit reports. . Show less

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  The Leukemia and Lymphoma Society

  Oct 2008 - Mar 2009

  School and Youth Intern

  Support for School & Youth Programs via tele-recruitment, material development, organizing mailing and newsletters

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  Clarifi - Lifelong Financial Literacy

  Mar 2009 - now

  Handling inquiries from clients and creditors performing associated varied data entry and clerical functions related to the maintenance of client accounts. Internal and external research and problem inquiries, solving and following through to resolution. Processing and subsequent proper disbursement of payments to creditors. Daily deposits of both client's trust accounts and operating account funds for the agency along with a wide a range of other task and special assignments given by senior management. Show less Serves as the support for the New Jersey HomeKeeper Program as well as overall housing program support. maintain knowledge of all agency housing programs & services in order to educate clients, and respond to client inquiries and request. Deliver support to NJ HomeKeeper program, an NJHMFA program which provides counseling and financial support to clients in New Jersey.Work closely with the Director of Housing Programs, Counseling Manager and HomeKeeper Counselors in keeping records and reporting on the clients counseled and applications submitted through the Program Show less

  • Client Services Manager

    Dec 2023 - now

  • Senior Program Coordinator

    Mar 2018 - now

  • Financial Services Coordinator

    May 2014 - now

  • Program Support Coordinator

    Sept 2011 - Jun 2014

  • Client Services

    Mar 2009 - Sept 2011