Jared Roundy

Experience

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  Zayed University

  Jan 2011 - Apr 2011

  Information Technology Specialist

  • Collaborated with the directors of Network Systems, Client Services, Systems Development, Financial Services, Campus Physical Development Office, and Institute Research in developing intranet department sites using SharePoint 2010. Sites cater to 800 faculty and staff and 5,800 students• Worked in the IT Department on special projects, designed tutorial guides and videos, and provided service desk troubleshooting and installation support to staff, faculty, and administrators• Developed mobile apps and worked as Document Controller Show less

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  Verizon Enterprise Solutions

  Jun 2011 - May 2019

  MTS IV Spec-Sys Engrg/Analyst

  • Primary point of contact (POC) and advisor between stakeholders, business, and IT to implement business/process improvements that deliver operational value• Defined, built, tested, and delivered user stories that enabled quick MVP's• Facilitated daily standup (DSU), retrospectives, and lesson learned sessions • Drove two-week iterations, gathered client requirements, managed and groomed product backlogs, and prioritized stories• Supervised and led innovative solutions, UX, QC, DevOps, and Agile activity• Created, consulted, or managed training material, documentation, test cases, business rules, 200+ requirements in JIRA• Directed metric/dashboard development for CALNET 3, FED, and GSA clients• Oversaw ETL process including data quality and reporting of ½ billion records• Utilized Excel, BI tools, and SQL to analyze/report enterprise customer data• Led as SME and made decisions that affected the development of high-quality deliverables that crossed multiple applications and development • Managed BI reporting applications of 100+ unique reports to 10,000+ users• Led regular meetings with 20+ colleagues in reviewing LOEs, epics, features, deployments, sprint planning, retrospectives, and standardization practices• Formulated, tested, and refined assumptions and hypotheses through user research and testingAccomplishments:• Recommended and led a data cross-correlation reporting project reducing months of repetitive research by client service managers at a cost saving of $1.03M annually while also improving data quality and delivery speed• Led efforts in optimizing and consolidating processes ensuing 65% reduction in oracle object maintenance and 50% performance improvement• Developed and supported an OLTP/OLAP SLA ticketing and network reporting dashboard contributing to the renewal of an $86M annual contract• Managed project that consolidated 100s of excels sheets to a web application that provided automation, reliability, scalability, and efficiency Show less

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  Fast Enterprises, LLC

  May 2019 - Oct 2022

  Consultant

  • Effectively work and communicate with project manager, architects, and cross-function teams on requirements, implementation approaches, and solutions• Drive quality and testing, ensure work is correctly promoted to various environments• Lead training, demos, and advisement discussions with leaders and clients• Develop training material, help guides, FAQs, and presentations to assist employees and clients in understanding systems, applications, and processes• Help clients deliver results with complex technical and business initiatives• Design and implement functional systems and data processes across teams• Identify issues, make solution recommendations, and perform UAT testing• Participate in collaborative system and data design sessions, conduct JADs• Perform data analytics and reporting using SQL/PLSQL at an advanced level• Creating test plans to validate that system functionality satisfies client requirements• Extracting relevant and meaningful information from multiple sources and applying it to designs and implementation• Worked 100% remote on multi-state government projects across time zones• Partner with the interface, finance, development, clients, and quality teams on bug fixes and new developments/configuration• Champion user-centered designs by working with technical writing team in creating standardization documents that improve UX and client experience• Regular interaction with clients, business analysts, software developers, management, and testersAccomplishments:• Conducted full lifecycle end-to-end ETL process of the successful Georgia DRIVES (Driver Record and Integrated Vehicle Enterprise System) project which received top honors in the 2020 Technology Innovation Showcase• Identified, researched, and provided solutions addressing over 1,000 client-facing issues and errors – improving quality, consistency, and communication Show less

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  JustAnswer

  Oct 2022 - now

  Senior Business System Analyst