Diksha Deopa

Experience

• 

  ZS

  Feb 2018 - Oct 2021

  Knowledge Management Associate

  1. Knowledge Management specialist having experience in Secondary and Primary research. Key responsibilities include conducting market research specific to the project requirement, synthesizing and analyzing that information to generate actionable insights.2. Building the reports by illustrating data graphically and translating complex information into easy bullets3. Role also included tracking latest trends across the pharmaceutical industry and compiling newsletter on different Pharma clients for internal stakeholder's reference4. Delivering Client specific monthly reports which included recent industry trends along with highlighting their impact and future strategy Show less

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  EY

  Nov 2021 - now

  1. Transform business through GenAI - Evaluating internal and external options to augment GDSK capabilities2. Strengthening collaboration and integration with GDS teams and functions3. Timely and consistent delivery of community, content, and culture activities as set out in the domain's integrated knowledge plan4. Understands domain's business priorities to optimize Discover site/page and content requests, monitors the quality of submissions against the agreed standards5. Optimize knowledge submissions, and, once auto-tagged, monitor content for accuracy and make improvements as appropriate6. Executes the overall Discover sites sustain plan by curating the domain's collection, archive and deletion of obsolete content, endorsements, featured content, taxonomy alignment and search satisfaction7. Executes site updates / re-design efforts and Discover suite sustain plan (including sites project management and content)8. Uses analytics and common reporting to measure the quality and success of the knowledge management end to end service9. Co-creates and delivers standard products such as Why EY collateral, engagement debriefs, win stories, case studies and baseline content for solution cards.10. Executes overall Discover sustain plan, including curation of domain collection, KDO activities, endorsements, featured content, search satisfaction, and taxonomy alignment.11. Increase awareness through the communications and change activities such as the creation, coordination, and sharing of success stories, and the facilitation of domain knowledge champion networks12. Engage key stakeholders and deliver effective change and progress the community's knowledge culture13. Able to communicate and influence effectively to lead change with people on a global basis14. Possess strong project management skills and experience in leading programs and projects to achieve milestones and objectives Show less

  • Assistant Manager

    Sept 2023 - now

  • Senior Analyst

    Nov 2021 - Sept 2023