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Tim Carnell

Tim Carnell

Student Ambassador

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  • Timeline

  • About me

    Senior Account Manager at Microsoft | +5 years in client and partner facing roles driving digital transformation | Empowering clients to achieve more leveraging the power of the Microsoft AI Cloud

  • Education

    • University of Kent

      2016 - 2020
      Bachelor of Arts (BA) Business and Management Grade: First Class Honours

      Activities and Societies: Event Coordinator & Event Host - TEDx Society | President - Football Team Achieved a FIRST in Business and Management with a Year in Industry whilst also occupying the role of Student Ambassador and Student Representative. I received the Dean's Prize 2020, in my final year of study for an outstanding contribution to Kent Business School. Throughout the duration of my degree programme, I also picked up the Director of Studies Prize and Chartered Managers Institute Award for outstanding academic performance.Modules covered include:-Financial… Show more Achieved a FIRST in Business and Management with a Year in Industry whilst also occupying the role of Student Ambassador and Student Representative. I received the Dean's Prize 2020, in my final year of study for an outstanding contribution to Kent Business School. Throughout the duration of my degree programme, I also picked up the Director of Studies Prize and Chartered Managers Institute Award for outstanding academic performance.Modules covered include:-Financial Accounting -Leadership and Corporate Strategy-Global Business Environment -Economics for Business -Management Principles -Data Analysis and Statistics for Business -Digital Information Systems -Project Management-European Business-Critical Thinking for Contemporary Business Show less

  • Experience

    • Kent Business School

      Dec 2016 - May 2018
      Student Ambassador

    • Team Medway Football Club

      May 2017 - Jun 2018
      President

      Team Medway F.C. are the official football team for Universities at Medway which is a tri-partite collaboration including the University of Kent, University of Greenwich and Canterbury Christ Church University. After elections held April 2017, I was voted in by fellow peers to become president of the team.After a successful season in which I introduced a new third team into the club, increased participation in football at the university by introducing social football events as well as leading all three teams to top 3 positions in their respective leagues, the club were awarded 'Club of the Year' 2017 by the Student Union at a Sports Awards event. Show less

    • IBM

      Jun 2018 - Jul 2019
      Watson Customer Engagement Channel Team

    • Microsoft

      Sept 2020 - now

      After three successful years, I have been promoted to a Senior Account Manager working with large Public Sector organisations. In this role I am responsible for driving sales revenue growth and customer success across the entirety of the Microsoft AI Cloud including Azure, Dynamics 365, and Microsoft 365. Responsibilities include: -Building and maintaining strong enterprise relationships with government officials and decision-makers-Developing and executing strategic plans with customers to drive cloud consumption revenue, deploy and utilise cloud services, and attain organisational objectives-Advise customers on how they can achieve their Digital Transformation goals via is of Microsoft's modern support and enhanced solution offerings-Proactively engage with ISV and partner community, fostering collaborative efforts to accelerate cloud transformation-Lead and orchestrate dedicated virtual teams, ensuring alignment with customer's organisational goals and priorities-Maintain up-to-date knowledge of industry trends and dynamics to tailor solutions effectively Show less Partnered with large UK Public Sector, Retail, and Education organisations to drive digital transformation with Microsoft technologies and support solutions. Key responsibilities include:-Customer Health Excellence: Focus on proactive resiliency, security, and optimisation, creating regular rhythms with customers around these topics-Consumption and Usage Excellence: Dive customer success engagements from commitment to completion by helping customers to upskill, deploy, adopt, and consume cloud services -Delivery Excellence: Improve the quality of customer planning motions and how they are captured in Customer Success Plans, and enhance communication of customer value through Customer Success Delivery Review meetings-AI / Copilot Transition: Support the transition to AI and Copilot technologies Show less

      • Senior Account Manager

        Feb 2024 - now

      • Customer Success Account Manager

        Sept 2020 - Feb 2024

  • Licenses & Certifications

    • T.H. Baker Toolkit Gold

    • Enterprise Design Thinking Practitioner

      IBM
      Jul 2019
      View certificate certificate

    • Microsoft 365 Certified: Fundamentals

      Microsoft
      Jan 2021
      View certificate certificate

    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Dec 2020

    • Microsoft Certified: Security, Compliance, and Identity Fundamentals

      Microsoft
      Sept 2022
      View certificate certificate

    • Microsoft Certified: Dynamics 365 Fundamentals (CRM)

      Microsoft
      Sept 2021
      View certificate certificate

    • Director of Studies Award, for highest overall mark in Business and Managemet

      University of Kent
      Jul 2017

    • Dean's Prize 2020, for outstanding contribution to Kent Business School

      Kent Business School
      Jul 2020

    • CMI Award, for best performance in Management Principles, University of Kent

      Chartered Management Institute
      Jul 2017

  • Honors & Awards

    • Awarded to Tim Carnell
      Dean’s Prize 2020 Kent Business School, University of Kent জুলাই ২০২০ For making an outstanding contribution to Kent Business School in roles such as Student Ambassador and Student Representative.The certificate was issued by Professor Marian Garcia, Dean of Kent Business School.
    • Awarded to Tim Carnell
      CMI Award Chartered Management Institute জুলাই ২০১৭ Received Chartered Management Institute award for achieving the Best Performance in the Management Principles Module as part of my degree programme.The certificate was awarded by Ann Francke, Chief Executive at Chartered Management Institute.
    • Awarded to Tim Carnell
      Director of Studies Kent Business School, University of Kent জুলাই ২০১৭ Received Director of Studies Prize for acheiving the highest overall mark in the Business and Management Degree Programme (1st year). The award was recommended by the Board of Examiners for Business Management (Retail) and awarded by Professor Martin Meyer, Director of Kent Business School, University of Kent.
    • Awarded to Tim Carnell
      Social Sciences Faculty Prize Faculty of Social Sciences জুলাই ২০১৭ Received Social Sciences Faculty Prize in recognition of an outstanding performance in the Stage 1 examinations in the Faculty of Social Sciences.The certificate was awarded by John Wightman, Dean, Faculty of Social Sciences, University of Kent.