
Phyo Si Thu
Tour Operator / marketing and administrative

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About me
Key Acccount Manager at TECNO Mobile
Education

University of Yangon
2016 - 2017Diploma In Business Law Business Administration, Management and Operations
PS Business School
2013 - 2014ABE Business managementActivities and Societies: Voluteer at School social

East Yangon University
2008 - 2012Bachelor of Arts (BA) English Language and Literature/LettersActivities and Societies: 1) Executive member of social affair 2) Freelancer : Teaching & Research Executive member of Social Affair(3 years)Football player Candidate for Debate talks
Experience

One Best Myanmar Travel & Tour
Jan 2011 - Feb 2012Tour Operator / marketing and administrative
Toyo Thai - Myanmar Corp.,Ltd.
Jun 2012 - May 2013Team Chief ,Renovation & Resources Allocation• Supervising staff & Agreeing timescales and budgets• Monitoring work progress• Writing reports, including client recommendations• Analyzing, translating and presenting results• Assist to project manager for Renovation & Resources Allocation (planning & making accommodation for Thailand citizen, Technicians –whole project team )• Renting arrangement, Buying facilities for accommodation and site office, Renovation & decoration for accommodation work.• Planning & manage team to fulfill target on deadline,Daily reports & statement for admin & finance . Show less

Toyo Thai-Myanmar Corp.,Ltd.
Jun 2012 - May 2013Site Admin Officer• Weekly & monthly report for development status• Making agreement & logistic with supplier company team• Dealing clients & engineering team / arranging meeting & supervising team for Site administrative work. • Arrange , support documents & materials for Oversea Health & Safety team and local Security team

OPPO
May 2014 - Apr 2015Training Manager• Coordinate the training team in planning, designing, developing and implementing Human Resource Development services identified by needs assessment• Develop criteria for participant selection• Participate in networking with other departments• Supervise in collecting, organizing and developing training materials and documents• Ensure that training and evaluation reports for each training is received• Discuss with resource person on training design and content• Participate in designing and developing training evaluation system• Participate in managing and utilizing data and information for improving the training• Documenting good practice examples• Prepare yearly budget for the team• Appraise the individual and team performance• Making Training arrangement & plan for the whole country (Area / Division /Country plan)• Planning for promotional events arrangement, Recruitment events @ area at university campus• Making plans & decisions for Job vacancy announcement, Recruiting, Interviewing, Orientation training, On the job training & development training• Building national training team & manage train the trainer program.• As internal development program, making competition for staffs –arranging Sale case contest, Best-selling records contest, & Performance Show less

Unlimited channel Co,.Ltd. (Lower Myanmar Samsung Authorized Distributor)
Aug 2015 - Mar 2016Area Sales Manager (Samsung)• Create Region volume and mix forecasts. Plan, coordinate and conduct Region product Dealer committee meetings as necessary.• Prepare Region Sales Planning document. Maintaining and increasing sales of our company's products. Reaching the targets and goals set for assigned area• Establishing, maintaining and expanding our customer base• Servicing the needs of existing customers• Increasing business opportunities through various routes to market. Setting sales targets for individual reps and our team as a whole. Allocating areas to sales representatives & developing sales strategies and setting targets. Monitoring team's performance and motivating them to reach targets• Possibly dealing with some major customer accounts & also collecting customer feedback and market research• Reporting to senior managers & keeping up to date with products and competitors• Focus on opportunities that are consistent with the company’s strategies and capabilities. Develop strong customer relationships to ensure maximum satisfaction, repeat business, and increased market share• Facilitate the resolution of customer issues and complaints. Collect information on customer’s unfulfilled needs and potential product/services improvements• Prepare and conduct sales/product presentations and demonstrations. Participates in trade shows by representing the organization and sharing information on products and services. Establish forecasts and maintain current customer and prospective account records and provide reports on accounts and sales activity as directed by management through company's CRM system• Manage expenses according to the company policy Show less

Thamardaw
Jun 2016 - Sept 2017Business Operations Head• Maintain constant communication with management, staff, vendors and clients to ensure proper operations of the organization• Develop, implement, and maintain quality assurance protocols• Grow and enhance the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity• Actively pursue strategic and operational objectives to increase revenue generation• Ensure operational activities remain on time and within a defined budget• Track staffing requirements, and be part of the hiring process to increase the work force• Develop Ideation Ownership for Payment method of our product• Lead, motivate, and support to operation team & start up team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service to whitelisted users.• Work with cross-border teams in improving the proprietary tools and systems of the company• Work closely with management to ensure activities remain compliant• Oversee the different ongoing operations to ensure timely delivery of the different services to both its users and clients• Ensure revenue generation from existing channels are growing• Maintain constant communication Show less

Transsion
Nov 2017 - Jun 2022Training Manager (TECNO Mobile)• Determining and assessing an organization’s training and employee development needs• Building national training team by Company’s market penetration plan within 2017-2019.• Creating training materials and programs to address specific business objectives• Writing training plan (regional / Country wide & project based), keeping records and managing training budgets. Prepare yearly budget for the team• Implementing TTT training project / RTC training project (Retail training Camp) / E-Learning project on TES & Let’s Transsion channel (Company internal channels) via online• Monitoring and assessing the effectiveness and success of training programs. • Train and evaluate field teams to ensure regulatory and skills training is completed timely• Facilitate training sessions to increase employees' knowledge and competence, using visual aids such as videos, Power Point, graphs, charts, presentations, etc.• Lead the team to do the design and development of the course of study according to curriculum guidelines and job site requirements. Follow guidelines and assist in administering new staff programs• Tailor courses by developing modifications to meet participant needs and training goals• Observe and evaluate employees' work to determine progress, provide feedback, and make suggestions for improvement. Administer written, oral, or performance tests to measure progress, and to verify the competency of staffs via TES System• Make weekly analysis meeting with Local training team & O2O retail training dept from HQ• As internal development program, making competition for staffs frequently–arranging Sale case contest, Best-selling records contest, & Performance contest• Other Special Assignments by Country Head, CEO• After promoting as Terminal Manager at Jan 2022, manage the team of four factors for Terminal management1. Training Specialist team2. People Supervising team3. Materials Managing team4. Promotion activities teamFully described in attached resume. Show less

TECNO Mobile
May 2023 - Jan 2025Key Account Manager
Licenses & Certifications

Online Alison Certificate in Environmental Awareness in Geography and Customer service training(Alison Online Learning Website)
Alison Online Learning WebsiteNov 2012
-Certificate Course in Basic Diplomatic Skills
Ministry of Foreign Affairs ,MyanmarJun 2012
-Certificate of completion in Social Science Course
Myanmar Minerva Education CentreJun 2012
How to Build a Startup
UdacityOct 2019
Recoginition of TTT Project Implementation
TranssionSept 2021
Honors & Awards
- Awarded to Phyo Si ThuOutstanding Training Manager of Q1 2022 TECNO Retail Training Team Mar 2022
- Awarded to Phyo Si ThuExtraordinary Trainer of 'Regulation of Trainers' points accumulating system' 2020-2021 TECNO Retail Training Dec 2021
- Awarded to Phyo Si ThuThe Best Team of Company in 2018 TECNO mobile Jan 2019
Volunteer Experience
Marketing Team Member
Issued by Entrepreneurship Startup Competition Myanmar (ESC Myanmar ) on Jun 2017
Associated with Phyo Si ThuEvent planning & organizer , member of Workshop / Study Tour programme
Issued by Myanmar Youth Entrepreneurial Society on Jun 2013
Associated with Phyo Si Thu
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