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Ryno Robile

Ryno Robile

IT Support Technician

Followers of Ryno Robile379 followers
location of Ryno RobilePort Elizabeth Metropolitan Area

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  • Timeline

  • About me

    TS - Implementation Engineer - NTT Ltd | MCP | CCNA | CCNA Cyber Ops | CCS Enterprise Core | CCS Advanced Infrastructure | CCNP Enterprise | ECMS

  • Education

    • Intec Computer School

      2004 - 2005
      Intro to C++ Programming Information Technology

    • Damelin

      2006 - 2007
      Microsoft Certified Professional - MCP Information Technology

      Windows Server 2003 Installing and Configuring

    • Damelin

      2001 - 2002
      PC Support Diploma Information Technology

      - Hardware- Software- Microsoft Office- HTML web page design

  • Experience

    • Midas Group (Pty) Ltd

      Jan 2002 - Feb 2010
      IT Support Technician

      Provided End user, Desktop and Server support to Eastern Cape region - Maintain all hardware Pc's, Printers , Scanners and Point of Sale Equipment - LAN, Internet Support for all group branches in the region - Create and maintain user database on Autopart System and also providing training to end users.

    • Dimension Data Middle East and Africa

      Mar 2010 - Jul 2022

      - Escalations Engineer- RMS, Remote services engineer providing support to multiple local and international clients- Support services include but not limited to LAN, WAN, WiFi, Hosted services on-prem or cloud based.- Advising and consulting clients on new features and services.- Working closely with solution architects to come up with solutions/Designs to achieve clients specific requirements.- Implementing and assisting with project deployments as required. - Working with Sales and Business development managers to scope various project requirements. Show less Provide support to the Coega Telecoms environment in the Coega Industrial Deveopment Zone and the Nelson Mandela Bay logistics Park - Remote monitoring of systems and applications via NMS tools - Hardware and software troubleshooting - First line Network support configure and install switches and routers - Create/Update/Modify network diagrams and documentation - Retrieval and management of backup systems - Coordinate resolution of issues with service providers - Monitor and prepare stats for the monthly care report - Support team members to ensure that Coega Telecoms delivers an effective service to CDC and tenants in the zone. Show less

      • Network Engineer

        May 2018 - Jul 2022

      • Event & Support Engineer

        Oct 2017 - May 2018

      • Network Engineer

        Mar 2010 - Oct 2017

    • NTT DATA, Inc.

      Oct 2017 - now

      Technical Services Implementation Engineer

      • TS - Technical Services Implementation Engineer

        Jul 2022 - now

      • Network Engineer

        Oct 2017 - Jul 2022

  • Licenses & Certifications

    • Completion Certificate - Implementing Cisco IP Routing

      Cisco
      Oct 2019

    • SD-WAN - Developing the Overlay Topology - Completion Certificate

      Cisco
      Jul 2019

    • SD-WAN - Mastery Collection - Completion Certificate

      Cisco
      Jan 2019

    • MCP: Microsoft Certified Professional

      Microsoft
      Nov 2008
      View certificate certificate

    • Completion Certificate - Enterprise Security Manager (SIEM) 9.4 Essentials - Technical

      McAfee
      Jan 2018

    • Docker Essential Training: 1 Installation and Configuration

      LinkedIn
      May 2021
      View certificate certificate

    • Learning Ansible

      LinkedIn
      May 2021
      View certificate certificate

    • Implementing and operating Cisco Enterprise Network Core Technologies

      Cisco
      Oct 2020

    • SD-WAN - Deploying the Data Plane - Completion Certificate

      Cisco
      May 2019

    • Understanding of Cisco Network Devices

      Cisco
      Feb 2020
      View certificate certificate