Marcus Couch

Experience

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  Great Place To Work US

  Aug 2006 - Jan 2009

  Project Coordinator

  During my tenure at Great Place to Work® Institute, Inc., I had the privilege of being exposed to the intricacies of many great companies. My experience with these great companies has shaped my outlook on what a "great company" really is.I also:• Provided support to consultants by working closely with clients to designing client surveys, creating and managing internal and external timelines, and invoicing.• Assisted consultants and project managers during client meetings and delivering presentations.• Performed the scheduling of consultant speaking engagements for client events.• Assisted with the conversion to Daptiv as our main project portfolio management system.• Maintained over 30 client services projects using the project portfolio management software Daptiv.• Responsible for assigning new projects to project managers and consultants dependent on client needs and consultant availability.• Responsible for recording time and expenses for lead consultants.• Assisted in streamlining the internal invoicing process between consultants and accountants.• Traveled throughout the U.S. to various “Best Companies” to gather first hand information from CEOs, executives, and their employees on their employee relations and company culture practices, their “Best Practices.”• Assisted in evaluating prospective companies who desired to be on the annual FORTUNE 100 Best Companies to Work For® in America list. Show less

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  Optic Nerve Research Center

  May 2010 - Aug 2014

  Quality Assurance Coordinator

  • Conducted quality assurance evaluations on ophthalmologic reports submitted by external sites.• Assisted in streamlining the internal quality assurance evaluation process.• Performed database testing to ensure proper functionality.• Assisted in the interfacing of Optical Coherence Tomography images.• Performed Optical Coherence Tomography result validation for clinical trial subjects.• Reported ophthalmologic data to the Chief Technical Director and Ophthalmologist.• Served as a liaison for clinical trial subject data on a national and international level.• Worked together with management to train employees on Clinical Trials and Good Clinical Practice. Show less

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  TEKsystems

  Nov 2014 - Jun 2017

  Account Manager - End User Support

  • Utilized business development and recruiting strategies to identify top accounts and gain new clients.• Educated clients and potential clients on the IT landscape using market analytics.• Determined contractual bill rate for clients based on skill sets and client needs.• Maintained clients though relationship management.• Built client on-site IT teams by providing qualified resources.• Communicated consistently with clients to ensure the provided resources continued to fit their needs.• Trained and developed recruiters on a daily basis.• Identified candidates through various recruiting methods.• Negotiated contracts of employment with candidates and clients.• Researched industry best practices in order to share with clients. Show less

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  TE Connectivity

  Aug 2017 - Sept 2019

  Inside Account Manager

  • Developed, cultivated and maintained relationships with key customers in designated sales territories.• Met with customers to present TE Connectivity’s legacy and next generation products.• Documented current and potential customer’s projects using Salesforce.• Collaborated with internal colleagues to meet customer’s needs. • Contacted potential customers to introduce them to TE Connectivity’s products and technology capabilities using effective sales techniques.• Developed a sales pipeline for new business while achieving the current year’s revenue goal of $2 million.TE Connectivity (NYSE: TEL) is a $12 billion global technology leader. Our connectivity and sensor solutions are essential in today’s increasingly connected world. We collaborate with engineers to transform their concepts into creations – redefining what’s possible using intelligent, efficient and high-performing TE products and solutions proven in harsh environments. Our 72,000 people, including over 7,000 engineers, partner with customers in over 150 countries across a wide range of industries. We believe EVERY CONNECTION COUNTS – www.TE.com. Show less

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  Merakey

  Feb 2020 - Jun 2021

  Talent Acquisition Staffing Partner

  • Effectively partner with hiring managers to clarify recruiting goals.• Qualify the specific needs of each recruit with hiring manager to ensure best possible slate of candidates.• Create/edit job descriptions as needed to maximize candidate flow into applicant tracking system (ATS).• Provide regular updates to hiring managers and senior leadership, including data driven report generation and implications of data.• Act as a sourcing agent to increase candidate flow into ATS.• Conduct initial HR interviews for both internal and external candidates.• Adhere to, and drive Merakey recruitment best practices including resume evaluation, candidate pre- screening, administering interview feedback/collection and moving each candidate through the hiring pipeline in a timely & efficient manner.• Ensuring a best in class candidate experience and employment brand on behalf of Merakey.• Identify, develop & maintain relationships with user groups, networking organizations and best practice communities of assigned areas of professional recruitment.• Proactively pipeline candidates in skill sets of on-going need.• Accurately manage all aspects of ATS, including EEOC regulations, timely candidate communication, and real-time system updates of phone screen and interview results.• Attend networking group meetings as needed to expand reach of sourcing.• Manage relationships with recruitment vendors, including acting as liaison between vendors and hiring managers, candidate management, and ensuring an equitable process.• Attend hiring events as necessary.• Administer satisfaction surveys for hiring managers & new hires.• Other duties and special projects as assigned. Show less

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  Select Medical

  Jun 2021 - now

  Market Recruiter-Critical Illness Recovery Hospital