Makshuda Happy

Makshuda Happy

Student Counselor

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location of Makshuda HappyLondon, England, United Kingdom

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  • Timeline

  • About me

    Student Counselor turned Customer Service Representative | Empathetic, Solutions-Oriented, and Customer-Focused

  • Education

    • Sylhet Agricultural University

      2017 - 2019
      Master's degree Horticulture CGPA 3.92 out of 4.00
    • Sylhet Agricultural University

      2013 - 2016
      Bachelor's degree AGRICULTURE, AGRICULTURE OPERATIONS, AND RELATED SCIENCES CGPA 3.50 out of 4.00
  • Experience

    • International Corporate Services -ICS

      Jan 2019 - Jun 2022
      Student Counselor

      Responsibilities:1. Provide one-on-one counseling sessions to students, offering emotional support, guidance, and advice on personal, academic, and career-related issues. Help students develop coping strategies, manage stress, and overcome challenges.2. Facilitate group counseling sessions or support groups for students dealing with similar concerns or issues. Create a safe and inclusive environment for students to share their experiences, provide mutual support, and learn from one another.3. Conduct assessments and evaluations to identify students' needs, strengths, and areas for improvement. Use appropriate assessment tools and techniques to gather information and make informed recommendations for intervention or support.4. Assist students in developing effective study skills, time management techniques, and organizational strategies. Collaborate with teachers and administrators to address academic challenges and promote student success.5. Help students explore career options, identify their interests, skills, and values, and make informed decisions about their educational and career paths. Provide resources, workshops, and counseling sessions focused on career planning, resume building, job search strategies, and interview preparation.6. Collaborate with other professionals, such as psychologists, social workers, or educators, to ensure comprehensive support for students. Make appropriate referrals to external agencies or specialists when necessary, and maintain relationships with community resources to facilitate access to additional support. Show less

    • Pan-n-Ice Ltd

      Dec 2022 - now
      Customer Service Representative
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Makshuda Happy
      National Science and Technology Fellowship Ministry of Education, Bangladesh. Jul 2017 1. Received financial grants from the Ministry of Education, Bangladesh during Master's program.2. Conducted research on Horticultural Science.
  • Volunteer Experience

    • Blood Donor

      Issued by Bangladesh Red Crescent Society (BDRCS) on Jan 2013
      Bangladesh Red Crescent Society (BDRCS)Associated with Makshuda Happy