Julie McCracken

Julie McCracken

Sr. Program Manager

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location of Julie McCrackenSan Diego County, California, United States

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  • Timeline

  • About me

    Director, Mozilla Products PMO at Mozilla

  • Education

    • University of Dayton

      1982 -
      Master's degree
    • UCLA Anderson School of Management

      1988 -
      Master of Business Administration - MBA
    • Miami University

      1974 - 1978
      Bachelor of Science (BS)
    • UCLA Anderson School of Management

      1985 - 1988
      MBA
    • University of Dayton

      1981 - 1982
      MCS
  • Experience

    • Hewlett Packard Enterprise

      Oct 1982 - Oct 2005
      Sr. Program Manager

      Senior Program Manager, Program Management Office, Managed Services - Managed corporate global programs for business unit president to develop and implement interrelated transition and transformation technology projects throughout HP sites in the Americas, Asia Pacific, and Europe - Conducted solution gap analyses across HP businesses, recommended strategies and solutions to close gaps, gain efficiencies, reduced expense and managed effort to develop SLAs for new consolidated technology services aligned with business requirements - Managed global PC replacement program for over 120K global customers that included software development, software and hardware deployment, training, data transfer, and asset trackingSenior Technical Consultant, HP Consulting - Managed the design and delivery of customized hardware, software, and network integration solutions to Fortune 500 companies Show less

    • Blackbaud

      Jan 2006 - Jan 2008
      Director, Program Management

      Established corporate PMO for alignment, prioritization, approval, management, and tracking by Chief Technology Officer and executive team of the projects for product management, SaaS technology infrastructure, and software development.Results included better budget management, understanding of priorities and alignment, increased focus on resource investmentsManaged successful data center relocation for a 24x7 SaaS environment for entire customer baseManaged product launches by leading, coaching, and mentoring cross-functional teams to ensure organizational readiness and preparedness, and supporting company’s SDLCRe-engineered and improved business processes Show less

    • QLogic, a wholly owned subsidiary of Cavium, Inc.

      Jan 2008 - Jan 2009
      Manager, Business Process

      Managed Product Launches and managed the Corporate Website team

    • Triton Digital

      Jun 2009 - May 2010
      Project & Program Manager

      Led software conversion program for 250+ radio station clients following a company acquisition.Developed and implemented a requirements prioritization system to drive the product roadmap and ensure accountability

    • Sony

      Sept 2010 - Sept 2015

      Managed a large team consisting of a manager and program managers focused on technology infrastructure, software development, security, and database management & analytics, and a technical publications manager and staff. Key projects included: - Expansion of hosts, database servers, network infrastructure to increase capacity - Standing up of a second data center - Migrations to specialized database appliances to improve performance - Development of new payment instruments for the commerce engine - Hardening of commerce apps. and improved encryption - Implementation of vulnerability management, monitoring, cryptography, patching, authentication and access control, data security, and application security applications and controls - Creating and maintaining documentation for front-end and back-end software applications Show less

      • Manager, Program Management Office

        Feb 2011 - Sept 2015
      • Sr. Project Manager

        Sept 2010 - Feb 2011
    • Mozilla

      Sept 2015 - now

      Manage cross-functional efforts related to new IoT product development, from inception to market introduction, including: - Gaining team alignment on product vision, definition, and value proposition - Articulation of product goals and objectives and mission fit - Design of research and user studies to validate assumptions - Development of product roadmap - Documentation of product requirements and organization into a user story backlog - Sprint planning and backlog grooming - Hardware planning, vendor assessments and selection, vendor management - Resource planning and budget development - Marketing plan development - Schedule building and management of deliverables to plan - Risk management - Stakeholder reporting and communication Show less

      • Director, Mozilla Products PMO

        Feb 2021 - now
      • Manager, PMO

        Feb 2018 - Feb 2021
      • Sr. Engineering Program Manager

        Sept 2015 - Feb 2018
  • Licenses & Certifications

  • Volunteer Experience

    • PTA President

      Issued by Del Mar Hills Academy on Sept 2004
      Del Mar Hills AcademyAssociated with Julie McCracken
    • Soccer Coach

      Issued by Del Mar/Carmel Valley Sharks on Sept 2002
      Del Mar/Carmel Valley SharksAssociated with Julie McCracken
    • Girl Scout Leader

      Issued by Girl Scouts of the USA on Nov 1998
      Girl Scouts of the USAAssociated with Julie McCracken