Jose George Estrosas

Experience

• 

  District Office of Congressman Ruffy Biazon

  Feb 2019 - May 2019

  Data Encoder

  • Reviewed validation output and performed specified manual checks on data to evaluate consistency and completeness.• Prepared source data for computer entry by compiling and sorting important information.• Maintained database by entering new and updated important given information.

• 

  Grab

  Dec 2020 - Dec 2021

  Customer Experience Agent

  • Resolved customer's issues through outbound call, online chat, and email platforms to deliver outstanding customer service.• Documented customer interaction in internal database to maintain customer service history details.• Addressed customer inquiries, concerns and complaints by providing solutions and alternative and followed up to confirm resolution.

• 

  Sportradar

  Mar 2022 - Jun 2023

  Match Operator/Reporter

  • Provides real-time commentary with accurate and timely information of the sports events.• Monitors results/information to ensure the accuracy of the data of the live match/sport.• Cover live sport games and makes VOIP telephone calls to Match Reportes in different countries.

• 

  Gavin Ventures Inc.

  Nov 2023 - now

  Settlement Specialist