Jordan Le

Jordan Le

Shift Supervisor

Followers of Jordan Le717 followers
location of Jordan LeUnited States

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  • Timeline

  • About me

    Aspiring Program Manager | MS Organizational Psychology Student

  • Education

    • Azusa Pacific University

      2024 - 2025
      Master of Science - MS Industrial and Organizational Psychology
    • California State University, Fullerton

      2020 - 2024
      Bachelor of Arts - BA PSYCHOLOGY

      Activities and Societies: Student Alumni Ambassadors

  • Experience

    • The Coffee Bean & Tea Leaf®

      May 2021 - Jun 2023
      Shift Supervisor

      Supervised daily operations, ensuring smooth shift transitions and effective team management. Developed training processes for new hires and handled various operational and customer service tasks.Key Responsibilities:- Developed and implemented a comprehensive training process for new hires, enhancing team performance and efficiency.- Directed and managed teams, ensuring effective teamwork and operational efficiency.- Attended to customer complaints and employee conflicts to maintain a positive environment.- Oversaw inventory orders, financial deposits, employee tips, and other financial inquiries to ensure accuracy and accountability. Show less

    • Journal of Lesbian Studies

      Aug 2022 - Jun 2023
      Editorial Student Assistant

      Created and managed an Instagram account for community outreach focused on sharing resources and studies about LGBT communities. Key Responsibilities:- Developed and maintained an Instagram account to engage and support LGBT communities through targeted outreach.- Marketed and distributed surveys for a research study comparing coming-out stories of queer women across different generations.- Identified and contacted academic writers of peer-reviewed articles to invite submissions for the Journal of Lesbian Studies. Show less

    • Love 2 Learn Consulting LLC

      Jun 2023 - Jun 2024
      Behavioral Health Technician

      Supported clients' development by analyzing behaviors, assessing goals, collecting client data, and promoting communication and daily living skills.Key Responsibilities:- Analyzed client behaviors and assessed progress toward individualized goals.- Collected, tracked, and reported data to inform treatment plans and interventions.- Communicated with supervisors and families to promote consistent, naturalistic learning environments.- Applied best practices in Applied Behavior Analysis (ABA) to target specific behavioral goals, successfully replacing maladaptive behaviors with safe and productive alternatives. Show less

    • California State University, Fullerton

      Dec 2023 - May 2024
      Student Alumni Engagement Graduate Assistant

      Co-advised the Student Alumni Ambassadors (SAA) by serving as lead advisor, providing leadership and program management.Key Responsibilities:- Planned, managed, and executed programs and events for both professional and social settings.- Connected and coordinated with alumni speakers, board members, university staff, and student organizations to collaborate on programs.- Assisted in the coordination and production of Alumni Association-sponsored events.- Helped oversee a budget from state and foundation sources, ensuring financial accountability and efficient use of resources. Show less

    • PROJXON

      Jun 2024 - Sept 2024
      Human Resources Intern (Onboarding)

      Collaborated closely with the HR team to ensure smooth HR operations and supported the enhancement of the overall employee experience. This internship offered a unique opportunity to apply both qualitative and quantitative skills in HR management, enhancing organizational efficiency and supporting employee satisfaction at PROJXON.Key responsibilities included:- Assisted in the recruitment process, job posting, candidate screening, and scheduling interviews.- Supported the onboarding process for new hires, ensuring a smooth transition into the company.- Helped maintain employee records and updated HR databases.- Assisted in the preparation of HR reports and documentation.- Collaborated with team members to ensure effective HR operations and support. Show less

    • Wood Ranch

      Jul 2024 - now
      Office Administrator
  • Licenses & Certifications

    • Excel: Research and Analysis

      Canvas Credentials (Badgr)
      Feb 2025
      View certificate certificate
    • Workplace Ethics

      Canvas Credentials (Badgr)
      Oct 2024
      View certificate certificate
    • Using Animal Subjects in Research (RCR-Basic)

      CITI Program
      Feb 2023
      View certificate certificate
    • Responsible Conduct of Research for Social and Behavioral Researchers and Students

      CITI Program
      Feb 2023
      View certificate certificate
    • Social-Behavioral-Educational Researchers

      CITI Program
      Sept 2022
      View certificate certificate