Experience

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  Pearl continental hotel lahore

  Feb 2008 - Mar 2009

  Housekeeping attendant

  to ensure that all hotel standards are applied in the housekeeping areas like all guest rooms, corridors, pantries and public areas. To maintain a good and enjoyable work environment. To perform and execute all Housekeeping operations in accordance with the hotel standards set by the Hotel Management.Essential Functions:•Responding & dealing with requests•Cleaning & preparation of late departure rooms•Clean & preparation of rooms requiring service•Clean other areas as required by the Housekeeper•To be pleasant and courteous to guests and colleagues at all times•To report any occupied rooms that have not been used•To report guest comments or complaints•To answer guest’s requests and resolve guest problems•To check in lost property immediately•To dispose of soiled linen down the chute•To dispose of rubbish in the proper place•To carry out any other duties as requiredSupportive Functions (Property specific):• To ensure that no information regarding guest names or room numbers are given to unauthorized persons • Ensure unidentified persons are not allowed access to guest rooms • Report any accidents (guest or staff) • To be fully aware of the Health & Safety Policy • To be aware of fire and bomb procedures• Take care in work to avoid accidents• To wear correct uniform at all times and maintain standards of appearance, personal hygiene, behavior and discipline• Report suspicious characters• Care when lifting or moving heavy objects• Care to use proper equipment to reach difficult or high places• Report faults in electrical equipment or sockets and faults on equipment e.g. trolleys.• Participate in meetings. Show less

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  Park plaza hotel

  Jan 2011 - Aug 2012

  Housekeeping attendant

  ensure that all hotel standards are applied in the housekeeping areas like all guest rooms, corridors, pantries and public areas. To maintain a good and enjoyable work environment. To perform and execute all Housekeeping operations in accordance with the hotel standards set by the Hotel Management.Essential Functions:•Responding & dealing with requests•Cleaning & preparation of late departure rooms•Clean & preparation of rooms requiring service•Clean other areas as required by the Housekeeper•To be pleasant and courteous to guests and colleagues at all times•To report any occupied rooms that have not been used•To report guest comments or complaints•To answer guest’s requests and resolve guest problems•To check in lost property immediately•To dispose of soiled linen down the chute•To dispose of rubbish in the proper place•To carry out any other duties as requiredSupportive Functions (Property specific):• To ensure that no information regarding guest names or room numbers are given to unauthorized persons • Ensure unidentified persons are not allowed access to guest rooms • Report any accidents (guest or staff) • To be fully aware of the Health & Safety Policy • To be aware of fire and bomb procedures• Take care in work to avoid accidents• To wear correct uniform at all times and maintain standards of appearance, personal hygiene, behavior and discipline• Report suspicious characters• Care when lifting or moving heavy objects• Care to use proper equipment to reach difficult or high places• Report faults in electrical equipment or sockets and faults on equipment e.g. trolleys.• Participate in meetings. Show less

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  Yas island rotana hotel

  Nov 2012 - Dec 2015

  Housekeeping

  As a Housekeeping Attendant I'm responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and my role will include key responsibilities such as:•Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately•Clean rooms and bathrooms, performing any combination of the following duties•Keep fire exits and stair ways clear of any obstruction•Check and report any maintenance work required immediately•Pick up any litter from corridors and pathways•Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets•Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal•Replenish bathroom supplies and room supplies•Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary•Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times•Remove Room Service tray and trolley from guestroom and corridors•Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services Show less

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  Park rotana & park arjaan by rotana abu dhabi

  Jul 2016 - Oct 2017

  Housekeeping attendant,

  • Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively• Maintain and clean Guest rooms and replenish room supplies as per the Standards of Performance of the Hotel• Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the Hotel• Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the Hotel• Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing in order to maintain Guest satisfaction• Maintain and clean Guest corridors, service pantries and service areas in order to ensure a professional and organised appearance• Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities• Consider Guest needs and requirements when working in public areas and Guest rooms to ensure courtesy and Guest satisfaction• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment• Comply with the hotel environmental, health and safety policies and procedures Show less

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  Tryp by wyndham dubai

  Nov 2017 - Jan 2018

  Housekeeping crew

  As Housekeeping Crew I'm responsible for maintaining clean and attractive assigned area while providing attentive, courteous and efficient service to all guests.

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  Cppa

  Feb 2018 - now

  Housekeeping