Experience

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  Total insurance

  Mar 2004 - Mar 2006

  Office manager and insurance agent

  Office Manager, P&C licensed. In charge of all administrative tasks, and customer relations.

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  La parrilla mexican restaurant

  Jan 2006 - Oct 2010

  Bartender, assistant manager

  Customer Service, Managing Employees, Daily operation responsibilities related to the position of Assistant Manager.

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  Enterprise

  Dec 2010 - Feb 2011

  Customer service representative
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  Total insurance

  Feb 2011 - Aug 2011

  Office manager and insurance agent

  Marketed property and casualty insurance to potential clients while assisting policyholders with coverage and claims.Performed administrative tasks including marketing, records maintenance, and supply management.

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  Atlanta humane society

  Aug 2011 - Dec 2016

  Shelter manager

  Serve as lead manager for multiple departments across two facility locations.• Supervise up to 18 staff members on a daily basis. Daily responsibilities include leading team meetings, developing schedules, creating daily task lists, and cash handling.• Direct volunteers and community service workers in their daily duties.• Provide exemplary customer service and resolve concerns promptly and discreetly.• Assist Director of Communications as Spanish-language liaison for radio, television, and print media.• Handle coordination of all facility upkeep, maintenance and inventory control.• Created the “E Program,” a second chance program for animals with behavioral issues, to train staff to become more experienced in their handling.• Rescue animals from hoarders, dog fighters, puppy mills and natural disasters in partnership with the Georgia Department of Agriculture as part of Atlanta Humane Society’s Humane Emergency Animal Rescue Team.• Ensure OSHA compliance by monitoring the safety, sanitation and upkeep of the facility and the implementation of all policies and procedures. Show less

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  Clarke

  May 2017 - Nov 2022

  Overseeing policies, objectives, Operations, and initiatives for the Florida region. Overseeing Operations for Central Florida. Overseeing Ops in Both Mosquito and Aquatic services for Leesburg, Palatka, and Atlanta. Supervising Operations for Mosquito services in the Atlanta area.

  • Regional Ops Lead

    Jan 2021 - Nov 2022

  • Site Manager

    Feb 2020 - Jan 2021

  • Ops Supervisor

    Jun 2018 - Feb 2020

  • Field Supervisor

    May 2017 - Jun 2018
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  Solitude lake management

  Mar 2023 - now

  Operations manager- fountains & aeration cfl