Experience

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  Am general

  Mar 2003 - Jan 2010

  Manager, technical publications

  Manage technical publications and staff for multiple projects including HMMWV, JLTV, M939, REB. Write proposals that define expertise of department personnel and capabilities of corporation to produce exemplary product.Prepare estimates and Scope of Work (SOW) for contracted work directives.Prepare and present monthly updates at US Army TACOM Program Status Reviews.Work closely with design engineers to assure clarity of procedures.Provide technical (NextGen, EMS2, Enigma 3C) expertise in development of HMMWV IETM. Show less

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  Urs federal

  Jan 2010 - Sept 2011

  Project manager-technical documentation

  Lead development of Common Aviation Command and Control System (CAC2S) IETM and paper technical manual for US Marines. Provide expertise to staff in regards to applicable MIL-STD, XML, Interactive Electronic Technical Manual (IETM) development as well as creation of individual work packages.Develop and present status report to customer at weekly meetings Suggest alternative methods of publication development to ensure successful and timely delivery of product.Review and revise XML documents to ensure files are parsable and error free.Write operator, maintenance and troubleshooting procedures for inclusion in CAC2S manual.Collaborate on content of technical manual and IETM proposals. Show less

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  Motor information systems

  Oct 2011 - Nov 2012

  Team leader

  Manage development of electronic data sets for automotive after-market for Light Duty and Medium and Heavy Truck vehicles.Develop and maintain schedules, milestones for multiple data sets; establish and implement processes for assessing and mitigating risks within an Enterprise Project Management (EPM) environment.Develop and manage restructuring effort of existing SGML files to enable user to select Year/Make/Model/Engine of vehicle

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  Tweddle group

  Jan 2013 - Nov 2021

  Manage team of 30 employees including technical authors and project management personnel in the development of global owner’s literature for Nissan North America.Direct development of various owner’s literature documentation including owner’s manual, quick reference guides, Lemon Law information, warranty and service maintenance guides. Manage all personnel activities including recruitment, promotions, dismissals, and performance evaluations.Develop and monitor budgets for all quoted and out of scope projects.Create, implement and lead continuous improvement initiatives to improve efficiencies and reduce operating costs.Direct efficient development production resulting in 100% on time delivery during my tenure. Show less

  • Senior Manager, Nissan Owner's Information

    Feb 2014 - Nov 2021

  • Nissan Owner Information - Manager

    Apr 2013 - Jan 2014

  • Special Projects Manager

    Jan 2013 - Apr 2013
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  Jack henry

  Nov 2021 - now

  Manage team of technical writers in the creation and maintenance of documentation including release notes, user guides and API configurations for the Enterprise Payment Solutions (EPS) SmartPay and Ensenta product lines. Leading transition from Word based publications to CMS and DITA.

  • Manager, Technical Publications

    Dec 2023 - now

  • Supervisor, Technical Writing

    Nov 2021 - Dec 2023