Experience

• 

  Eastern morris cranes company limited

  Nov 2011 - now

  - Leading and managing a team of project managers, providing guidance and coaching to ensure a successful projects execution.- Developing and implementing project management methodologies, processes, and best practices to enhance project delivery and efficiency.- Overlook the planning, execution, and monitoring of multiple complex projects, to meet project objectives, timelines, and budgets.- Collaborating with cross-functional stakeholders, including executives, clients, and team members, to define project scope, deliverables, and success criteria.- Conducting risk assessments and implemented risk mitigation strategies to minimize project risks and ensure project success.- Monitoring projects progress, identify deviations, and implement corrective actions to keep projects on track.- Preparing and presenting regular projects status reports to higher management, highlighting achievements, challenges, and recommending solutions.- Continuous improvement by identifying opportunities to streamline processes, enhance productivity, and optimize resource allocation.- Managing projects budgets, track expenses, and ensure efficient utilization of resources to meet financial targets.- Developing and maintaining a strong relationship with client, ensuring a high level of client satisfaction. Show less - Overseeing the entire order processing cycle within the organization.- Managing and monitoring the entire order management process, from the initial receipt of customer orders to order fulfillment and delivery, to ensure that orders are processed accurately and efficiently.- Oversee a team of order processing associates or coordinators. Provide leadership, guidance, and support to the team members, ensuring that they understand their responsibilities and meet their targets.- Maintaining accurate records of all orders received, processed, and fulfilled. Ensure that all order information is properly documented in the organization's order management system or database. also tracking the status of orders, resolve any issues or discrepancies, and provide regular updates to customers or other relevant stakeholders.- Evaluates and improves the order processing procedures and workflows to enhance efficiency, accuracy, and customer satisfaction.- Works closely with the inventory team to ensure to maintain sufficient levels or required materials to fulfill customer orders promptly and avoid stockouts.- Collaborates with cross function departments within the organization, such as Sales, Customer Service, Finance, and Logistics, work closely with these teams to address any issues, resolve discrepancies, and coordinate activities to fulfill customer orders efficiently. Show less

  • Project Management Manager

    Aug 2018 - now

  • Order Processing Manager

    Aug 2014 - Jul 2018

  • Contracts Supervisor

    Jan 2013 - Aug 2014

  • Contracts Engineer

    Nov 2011 - Dec 2012