Experience

• 

  Primark

  Nov 2019 - Jan 2020

  Retail assistant

  As a Retail Assistant in the worlds largest Primark, my duties included:•Till Operations •Dealing with customer queries •Authorising returns and refunds•Providing top class customer service•Tidying the shop floor•Tidying the till areas of the store

• 

  Bidvest noonan

  May 2020 - May 2022

  Cleaner

  I gained experience cleaning at various organisations and settings including corporate sites, banks, schools, public transport depots and police stations. Experience included:• General cleaning duties and Covid-19 standard disinfection• Appropriate waste disposal• Training of newly recruited staff• Key-holder duties – opening / closing business premises

• 

  Amazon

  Oct 2022 - Feb 2023

  Associate / proxy

  Amazon BHX8 Redditch Sort Centre. Fast paced environment with warehouse processing up to 200K packages during busiest days. My duties include:•Loading and unloading trailers •Scanning parcels and packages to various locations to be sorted within the warehouse.•Unloading sortable packages onto conveyor belts.•Re-packaging damaged or defective packages.•Reporting and returning damaged or defective packages and items to Amazon.•Trained Proxy - step up supervisor for Manual belt. Monitoring volume progress, giving team briefings at beginning of shift, striving to ensure a scan rate of 150 packages per hour or more is achieved by associates. •Auditing packages ensuring correct items have been packed. Show less

• 

  Aer lingus

  Mar 2023 - now

  Customer services / gate agent