Experience

• 

  Spescom datavoice

  Jan 2002 - Jan 2006

  Developing integration software for various telecommunications systems in the digital recording industry. These include both VoIP and traditional CST systems such as:- Avaya- Mitel- Cisco- Alcatel- Siemens Developing integrated testing systems for digital and analogue recording solutions.

  • Software Engineer

    Jan 2004 - Jan 2006

  • QA Engineer

    Jan 2002 - Jan 2004
• 

  Openin (now base7)

  Feb 2006 - Feb 2008

  Team lead for development & support

  Overseeing development and support for integration solutions to various telecommunication networks, with a specific focus on SS7 networks (both Circuit Switched as well as IP).

• 

  Metropolitan health group (mmi)

  Feb 2008 - Sept 2015

  Manage the development effort of multiple call centre products for MH and their integration to various CRM systems. These products cover typical Contact Centre disciplines such as:- Call Centre Management & Reporting- Interaction Recording & Playback- Automatic Call Distribution- Service Quality Evaluation- Work Force Management Design, implement and customize Contact Centre solutions and their integration with CRM solutions for MHG Contact Centres.

  • Development Manager - Telephony

    Jan 2012 - Sept 2015

  • Senior Software Engineer

    Feb 2008 - May 2012
• 

  Imqs software

  Oct 2015 - Jul 2019

  Manage QA, Release and DevOps teams within the IMQS Software Engineering division. This included the conception and implementation of projects aimed at optimizing processes in the engineering, operations and financial areas of the business. Manage a team of DevOps engineers that creates solutions for the IMQS platform. These solutions covered relevant areas such as Continous Integration, Deployment, Monitoring, Automated Testing and Incident Management.

  • System Reliability Engineering Manager

    Jun 2017 - Jul 2019

  • DevOps Team Lead

    Oct 2015 - Jun 2017
• 

  Kumoflow

  Aug 2019 - now

  Managing director