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Craig Buckley

Craig Buckley

Field Service Team Leader

Followers of Craig Buckley190 followers
location of Craig BuckleyGreater Newcastle Area

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  • Timeline

  • About me

    Service Manager and Chief Strategist at PROTEK ICT Mob 0447 221165

  • Education

    • University of Newcastle

      2005 - 2005
      Graduate Certificate in Health and Safety Occupational Health and Safety Distinction

      Occupational Health and Safety

    • Hunter Institute of Tafe

      1996 - 1998
      Diploma of Management and Leadership Business Administration and Management, General Distinction

      Advanced Diploma in Management and Leadership

    • Telecom Australia Training Schools

      1983 - 1986
      Craftmens Certificate - Telecommunications Technician Telecommunications Technology/Technician

      Telecommunication Technician

  • Experience

    • Telstra

      Jan 1996 - Jan 2004
      Field Service Team Leader

      Lead a team of 15 staff engaged in the full range of End To End activities associated to the efficient Installation, Maintenance & Repair of Telecommunications Services and networks, across a defined geographic or demographic area. Meet contractual obligations and agreed cost and service parameters, resulting in the provision of a premium level of service delivery to stakeholders and end users.

    • Express Communications

      Jul 2004 - Jul 2009
      Senior Telecommunications Technician

      Design, Installation and Maintenance of Cabling, Fibre and Voice solutions.Presales support.Remote support, diagnostics and administration of customer voice networks.Fault Escalation and Management

    • Diamond IT

      Jul 2009 - May 2017
      ICT Technician

      Installation, Support and Maintenance of traditional, Voip and SIP telephony equipment. and Design. Installation of IT equipment.Design, installation and maintenance of structured cable, fibre and co-ax services.

    • PROTEK ICT

      Jul 2017 - now
      Owner / Manager

  • Licenses & Certifications

    • Open Cablers Licence - Structured, Optical Fibre, Coax, Aerial & Underground.

      Australian Communications and Media Authority
      Jan 1989

  • Volunteer Experience

    • Australian Army Reserve - Royal Australian Infantry Corp

      Issued by Australian Army on Oct 1986
      Australian ArmyAssociated with Craig Buckley