Myrah Manuel

Experience

• 

  SMASH BURGERS

  Jan 2015 - Jan 2017

  Cashier Customer Service

  I had performed daily responsibilities such as tending to the cash register, cleaning and sanitization, as well as greeting each customer as they entered. I provided excellent customer service to each client. On daily multitasking and working in a team-oriented environment.I had adjusted workstyle to meet the needs of the customers to help with lunch and dinner rushes.

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  Mayo Clinic

  Jul 2021 - now

  I oversee complex clinical research protocol (lower than minimal risk), demonstrating a high degree of self-directed initiative, while ensuring strict compliance to regulatory mandates and institutional protocols. My role involves extensive collaboration with fellow members of the research team to evaluate the feasibility and management of research protocols.Among my key responsibilities is participant screening, enrollment, and recruitment. Furthermore, I operate with monitors to identify, review, and report any instances of adverse events or protocol deviations that may arise during the course of a research study. Additionally, I assume the role of a trainer within my research department, imparting knowledge, and guidance to team members.In addition to these duties, I am also tasked with the obtaining study materials and data entry, thereby contributing to the overall efficiency of our research operations. Show less I was responsible for preparing patients for their visit in the form of questionnaires, vitals, and escorting them to their exam rooms.I successfully assisted patients with scheduling their appointments for later dates to the patient’s preferences and to ensure their needs were met.I provided new and effective workflows to the floor and department that are still being implemented. I was responsible for training new team members in our front-end operations as well as department workflows for scheduling. Show less

  • Associate Clinical Research Coordinator

    Nov 2022 - now

  • Desk Operations Specialist

    Jul 2021 - Nov 2022