Yimeng Z.

Experience

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  IBM

  Sept 2009 - Sept 2011

  PMO

  − follow IBM PGMS methodology for internal and external program management− control project time-line and schedule, RFS contract management, status tracking, issue & risk management and lesson-learned− conduct project planning and AR billing process− coordinate and preparation for IBM internal account audit− prepare overall process for service delivery project execution including resource allocation, HW& SW Project Involved: P&G/AB-Inbev/Whirlpool/Haier/Su-ning

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  SAP

  Sept 2011 - Sept 2016

  运营经理

  Business Operation Management-60%− primarily focused on overall strategic productivity(KPI) maximization for 7 R&D teams totally 200 HCs, including requirements collection, forecasting, analysis, reporting, solution providing, resource shift− propose resource planning according to business needs− financially and timely manage 100+ SAP R&D ERP projects in 7 competencies− support devising of internal RM tools based on ERP system to save the 25% daily workload for team members and promote the tools to other APAC regions− improve and standardize operational staffing process and resource pools to target the business strategy− lead the cross-departmental communication including Global Ops teams, Sales, FIN, HR and other internal Dev departments.− solve communication conflicts among various competenciesVendor management-20%− 3rd party outsourcing management including vendor selection, contract mgmt & drafting, translation, and monthly billing and related process− be the focal point for external and internal commutation as hiring requests detailsHR-related management-20%− propose and leverage annual HC planning according to business needs− cooperative with in-house HR for annual department hiring (interns/regular and outsourcing employees, 30-50 HCs/year)− organize new-hire training and deliver the operational training session bi-annuallyMajor Achievements： 1. Standardized staffing process for presales project2. Achieved the annual department resource utilization of 90% in average which is 3% higher than KPI(87%)3. Winner of Outstanding Performance in SAP Global Operation Team Show less

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  安永

  Oct 2018 - Sept 2021

  Assistant Director Of Operations

  150+ Partners from 4 Service Lines in various EY locations, executives, top management team(CXO) from EY clients and vendors. Support and setup of EY APAC's flagship innovation center (EY wavespace); organize/ operate high-level and large scale client and marketing events to assist digital transformation and strategic navigation for various cooperates. Main responsibilities: - set up and lead the operational SOP(Standard Operating Procedure) for EYEY APAC's flagship innovation center - set up business model and billing process for EY APAC's flagship innovation center - responsible for internal and external promotion for EY innovation center and create the process-related documentation pool including but not limited to Chinese and English introduction materials, process checklist and post-event satisfaction survey. - daily overall management for EY cooperate level and client facing event for external promotion - consolidate, analyze and forecast the event related sales figures to meet the KPI target & report to EY China president - manage staffing, resources and daily working arrangement for all the members in innovation center - deliver EY innovation center core activities & promotions including but not limited to externally : introduction to clients' CXO team internally: lead to promotion to internal EY- lead, cooperated with Admin Department, the department procurement/decoration/maintenance/training/team building, ect - set up department culture, improve cohesive force and offer an excellent working environment for all. Major Achievements: - set up EY China flagship innovation center) from zero to a stable operational process and business model. - receive 2000+ visitors, complete 180+ innovative activities and 100+ top management team in various corporations from various industries - to accelerate pipeline of 3,500 USD and 50%+ of which were transferred to existing projects - nurtured 600+ innovative design thinkers Show less

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  德勤

  Sept 2021 - now

  Chief Of Staff