Muriel Nowalk

Experience

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  CCL Label

  Aug 2014 - Dec 2014

  Human Resources & Innovations
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  Campus Banner + Design

  May 2015 - Aug 2015

  Graphic Designer
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  Greif, Inc.

  Dec 2015 - Aug 2019

  Establish and maintain high-level engagements with drivers, updating them on all DOT rules and regulations. Track and improve processes related to driver logs, equipment registrations, and current as well as compliant files. Ensure all safety standards throughout movement of goods from one location to another. Play integral role in managing all aspects of insurance claims, such as liability, cargo, and workman’s compensation. Improve professional skills of various stakeholders, while introducing and implementing safety training and improvement sessions. Identify and recruit talented workforce to enhance performance. Finalize job postings, advertising, and marketing projects from infancy to successful progression. ● Improved payment structure and optimized 10% for regional and 8% for total, while minimizing turnover rate by 20%. ● Devised new ways to improve turnaround time from one month to two weeks, enhancing onboarding process.● Attained and retained fair amount of insurance premiums and prospective customers, minimizing company’s safety score 0 (the best) against 3.86 points in total.● Executed new recruiting techniques, resulting in a 20% increase in ad hits and improved analytics to prove which advertising and where function best. Show less Leveraged advanced skills of T-Box to process jobs through plant, augmenting customer service and sales support. Provided impeccable assistance to sales team via SalesForce and Design Access, enhancing sales volume. Delivered constructive input in execution of internal trials/projects regarding HP 30K press that resulted in optimizing digital strengths. Steered, trained, and guided stakeholders, participating in internship program. Developed engaging promo pieces to attract attention of customers. ● Identified emerging requirements and developed viable customer onboarding process, allowing organization to collect all of data needed to give the best service possible in the shortest amount of time.● Cultivated skills of new employees related to SalesForce, achieving more effective onboarding and increasing sales capacity owing to Sales Force’s tractability and functionality. Show less Developed and enhanced profitable relationships with stakeholders, utilizing paperboard packaging and marketing products. Evaluated, determined, and raised importance of Caraustar to accommodate varying packaging needs. Travelled to product sites for smooth flow of products and services. Received and addressed customers’ queries, while also providing insightful solutions. ● Won confidence of potential customers, leading to optimize sales and revenue.● Established lucrative relationships with customers, resulting in getting more projects and sales of products Show less

  • Southeast Division Project Manager & Safety Coordinator

    Jan 2018 - Aug 2019

  • Business Development & Digital Project Manager

    Jan 2017 - Dec 2017

  • Associate of Business Development

    Dec 2015 - Dec 2016
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  GRAY ROCK, LLC

  Aug 2019 - Aug 2022

  Safety Manager, Recruiter, & Customer Service

  Establish and maintain high-level engagements with drivers, updating them on all DOT rules and regulations. Track and improve processes related to driver logs, equipment registrations, and current as well as compliant files. Ensure all safety standards throughout movement of goods from one location to another. Play integral role in managing all aspects of insurance claims, such as liability, cargo, and workman’s compensation. Improve professional skills of various stakeholders, while introducing and implementing safety training and improvement sessions. Identify and recruit talented workforce to enhance performance. Finalize job postings, advertising, and marketing projects from infancy to successful progression. ● Improved payment structure and optimized 10% for regional and 8% for total, while minimizing turnover rate by 20%. ● Devised new ways to improve turnaround time from one month to two weeks, enhancing onboarding process.● Attained and retained fair amount of insurance premiums and prospective customers, minimizing company’s safety score 0 (the best) against 3.86 points in total.● Executed new recruiting techniques, resulting in a 20% increase in ad hits and improved analytics to prove which advertising and where function best. Show less

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  Canteen North America

  Aug 2022 - Jan 2025

  Territory Manager
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  Canteen One

  Jan 2025 - now

  Sr. Client Service Manager