Muhammad Nurhuda

Experience

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  Blibli.com

  Jun 2022 - now

  Information Technology Technical Support

  * Maintaining the infrastructure and solutions that will continue to move the business forward. Be there to assist as computer issues arise, software needs updating, or networks require fixing. In general, responsible for implementing infrastructure automation, governing the use of network and operating systems, and optimizing functionality. At one point or another, typically save the day by recovering a crucial document—or preventing a systemwide cybersecurity breach or keeping such a breach from spreading.* Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, CCTV's, software, and hardware.* Handle business-critical IT tasks and system improvements.* Research and evaluate emerging technologies, hardware, and software.* Serve as the subject-matter expert supporting Windows, and all common office software and applications, such as Microsoft, Office 365, Adobe.* Install, configure, and support workstation software, hardware, printers, CCTV's and phones.* Analyze staff needs, identify vulnerabilities, boost efficiency and accuracy.* Execute system and network administration, design, documentation, implementation, and testing., ensuring components meet needs and work together seamlessly* Implement applications and software upgrades, as well as performance troubleshooting.* Train employees on both software and hardware, troubleshoot, and provide technical support when needed. Show less