Stephen Gibson

Experience

• 

  Barclays Bank plc

  Jan 1979 - Jan 1999

  Clerical roles leading to Branch Manager

  • Successful introduction of Performance Management to branch staff. • Negotiating purchase of new facilities to improve the service and quality of the branch to customers. • Ensure Health and Safety requirements in place for the branch team. • Turned the branch from non performing to exceeding targets in key areas. • Organisation of out of hours events to promote bank services.

• 

  Barclays Financial Management

  Jan 1999 - Jan 2000

  Financial Advisor

  • Introduction of 24 hour feedback to lead providers, to improve quality of leads. • Hosting regular telesales initiatives, to increase the level of sales.

• 

  AAS Ltd

  Jan 2000 - Jan 2002

  Financial Analyst

  Producing daily financial reporting on performance of Gatwick and Heathrow operations. Instigating weekly management meetings to discuss performance, forecasting, systems to improve staffing and equipment levels. Management and Development of company intranet site to provide management and key operational information for all areas of the organisation.

• 

  OCS Group UK

  Jan 2002 - Nov 2023

  • Assist operational teams to provide safe procedures, carrying out risk assessments as required and advising on how risks can be reduced.• Agree and implement a programme of Noise assessments.• Agree and implement a programme of safety audits in area of responsibility to ensure compliance with company and legal requirements. • Plan practical and effective methods of promoting health and safety and safe working practices, including attendance at safety committee meetings and negotiating with operational managers to eliminate barriers to safety considerations and operational requirements.• Carry out accident investigations, producing reports with recommendations. • Point of advice to both customers and operational teams in Health and Safety issues.• Delivery of HS related training such as Accident Investigation, Risk Assessment, Safety Coaching, Ladder and Harness use. • Appointed competent person for specialist activities such as harness safety inspectionsSpecialisms – • Noise risk assessment• Aviation operations• Security operations Show less Health and Safety, Environmental, Quality and product auditing of contracts to check compliance with company policy, relevant legislation, British Standards and customers requirements. Tracking the completion of agreed follow up actionsTrend analysis and presentation of audit results. Source of advice and guidance for managers in aspects of standards, company policy and licensing issues. Production of monthly and quarterly reports for customer meetings.Achievements • Development of the Management Information System to provide a more wide ranging source of information, and a more user-friendly format.• Introduction of more detailed auditing checklists to identify areas requiring improvement to better protect the business.• Introduction of regular questionnaires to customers to obtain their perception on performance of contracts, the data analysed and fed back to individual managers, trends identified and presented to the board to review improvement options. Show less

  • Regional HSQE Advisor

    Jan 2011 - Nov 2023

  • Audit and Compliance Manager

    Jan 2002 - Jan 2011
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  Retired

  Nov 2023 - now

  Retired