Faraz Najeeb

Experience

• 

  Goltens Worldwide

  Jul 2017 - Jul 2017

  Intern
• 

  Microland Limited

  Oct 2018 - Apr 2019

  Service Engineer Trainee

  Worked as a Service Engineer Trainee with 3 months classroom training on Hyper-V, Networking, Routing and Switching, Storage, Virtualization, Basics on AWS & Azure. The next 3 months was on-floor which dealt with Messaging (Ms Outlook) and Email servers for NBCU.

• 

  Sprinklr

  Jan 2021 - Jun 2022

  • Associate Manager, ML Services

    Apr 2022 - Jun 2022

  • Senior Associate, ML Services

    Nov 2021 - Mar 2022

  • Associate, ML Services

    Jan 2021 - Oct 2021
• 

  Lemnisk

  Jul 2022 - Sept 2023

  Business Analyst | Product Delivery & Implementation | Customer Onboarding

  Client Onboarding:Driving and executing pilot/proof of concept projectsDriving API integrations with various other systemsUnderstand client business, challenges & identify an opportunity to effectivelyuse the platform & meet ROI expectationManage campaign launches and coordinate related activitiesAnalyze campaign data, identify issues, hypothesize solutions and executeexperimentsClient Relationship Management:Manage client stakeholders in order to ensure timely execution of the campaignsManaging Internal Stakeholders:Help the account management team in client-related issuesStrong contribution to product development by communicating campaign levelfeedback, expectations and optimisations. Show less

• 

  Unitecare Software Solutions

  Mar 2024 - now

  Customer Success & Onboarding Manager