Emily Plummer

Experience

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  Volunteer Maryland

  Aug 2000 - Jul 2001

  Volunteer Maryland Coordinator

  • Recruited, scheduled, oriented, and supervised fifteen volunteers in a meal program that serves 300-400 people daily.• Developed Volunteer Policies and Procedures Manual.• Implemented and maintained volunteer and in-kind donation databases.• Participated in volunteer fairs and community events to inform the community of volunteer opportunities.

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  St. Vincent de Paul of Baltimore

  Aug 2001 - Aug 2007

  Case Manager, Beans & Bread Center

  • Provided counseling, casework, referral, and other basic social services to homeless persons at the Beans & Bread Center.• Established individual service plans to assist clients in moving from the streets or a shelter to transitional housing, increasing skills and income, obtaining permanent housing, and achieving self-sufficiency.• Maintained detailed case records on computer and in hard copy, which summarized meetings and progress in helping clients to achieve goals.• Contacted community resources and provided appropriate referrals in order to access services that allow clients to achieve goals.• Scheduled and transported clients to appointments and meetings.• Supervised staff and day-to-day operations of drop-in center for homeless persons.• Trained and supervised interns providing casework services to clients.• Served as technical contact for telephones, computers, copy machine, and fax machine. Show less

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  Greater Burlington YMCA

  Aug 2008 - Sept 2009

  Executive Assistant

  •Provided administrative support to President/CEO and Leadership staff.•Prepared materials for monthly Board of Directors meetings and maintained records of all meeting minutes.•Maintained electronic distribution lists of Board of Directors, Committee and staff rosters.•Assisted in data management, annual report development, and editing of marketing materials.•Assisted in the planning and execution of special events. •Maintained office supplies for all administrative staff.

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  NAMI Metro Suburban

  Nov 2009 - Sept 2012

  Administrative Assistant

  • Provide administrative support to Executive Director and Program Administrator.• Maintain Membership spreadsheet and compile monthly demographic information.• Complete monthly, quarterly, and yearly reports for various funding sources.

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  Mainstreet Organization of REALTORS®

  Nov 2010 - Jun 2019

  Organize, maintain, and hold hearings for Ethics Complaints, Mediation Requests, and Arbitration Requests pursuant to the guidelines established by the National Association of REALTORS.Coordinate and train members of the Grievance Committee, Citation Panel, and Professional Standards Committee. Assist in coordination of the Broker/Lawyer Committee.Provide on-site training and education to member offices.Coordinate and distribute information to members for risk management, professionalism, and Code of Ethics issues.Answer member questions regarding ethics and arbitration, forms and contracts, license law, and professionalism issues.Supervise Professional and Ethical Practices Specialist and Professional and Ethical Practices Senior Specialist positions. Show less Organize, maintain, and hold hearings for Ethics Complaints, Mediation Requests, and Arbitration Requests pursuant to the guidelines established by the National Association of REALTORS.Coordinate members of the Grievance Committee, Citation Panel, and Professional Standards Committee. Assist in coordination of the Broker/Lawyer Committee.Provide on-site training to member offices.Answer member questions regarding ethics and arbitration, forms and contracts, license law, and professionalism issues.Supervise Professional and Ethical Practices Specialist and Professional and Ethical Practices Senior Specialist positions. Show less Organize, maintain, and hold hearings for Ethics Complaints, Mediation Requests, and Arbitration Requests pursuant to the guidelines established by the National Association of REALTORS.Assist in coordination of the Grievance Committee, Professional Standards Committee, and the Broker/Lawyer Committee.Implemented the Citation Panel for expedited process for certain violations of the Code of Ethics.Answer member questions regarding ethics and arbitration, forms and contracts, license law, and professionalism issues. Show less

  • Director, Professional and Ethical Practices

    Feb 2019 - Jun 2019

  • Manager, Professional and Ethical Practices

    Feb 2017 - Feb 2019

  • Specialist, Professional and Ethical Practices

    Apr 2013 - Feb 2017

  • Professional Standards Assistant

    Nov 2010 - Apr 2013
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  TRIPLETT OFFICE ESSENTIALS CORPORATION

  Sept 2019 - Jul 2022

  Sales Administrator
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  Mainstreet Organization of REALTORS®

  Jan 2020 - now

  Professional and Ethical Practices Staff