M Iman Rizki

Experience

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  Appco Group Asia

  Apr 2011 - Oct 2011

  Management Trainee
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  Asia Pulp & Paper

  Nov 2011 - Nov 2013

  Staff Public Affair at Branch Company PT. Lontar Papyrus Pulp and Paper Industry

  Detail Job Description: - Establish and maintain effective communication with internal and external parties of the company.- Act as a guide and controller for honorable guests of the company.- Create and publish a monthly Public Relations and Corporate Social Responsibility Online Bulletin for internal and external parties.- Provide support for Corporate Social Responsibility programs and annual reports.- Support the Sustainability Report for Environmental and Social Impact.- Serve as the ISO Officer for Quality Management under ISO 9001:2000 and Environment Management under ISO 14001:2000.- Oversee the Apprentice Program and Key Performance Indicators (KPI) and Performance Planning and Objectives (PPo) section.- Maintain and update the license documents of the company.- Prepare LKPM Reports every 3 months and semester. Show less

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  PT Batamindo Investment Cakrawala

  Dec 2013 - Nov 2014

  Executive of Customer Service Division

  Detail Job Description: - Responsible for coaching and monitoring the customer service clerks team; ISO Officer for Quality Management under ISO 9001:2002.- Responsible for gathering important information and feedback from external parties; handling of honorable guests for the company.- Responsible for Weekly, Monthly, and Annual Customer Progress Reports; monitoring the Customer Service Online System (CSOS).- Handling new potential overseas investors; providing marketing support for Gallant Venture Singapore Stakeholders.- Handling complaints from tenants; overseeing the taking and handing over of buildings for tenant movement and establishment.- Creating and conducting weekly and monthly meetings for tenant reviews and feedback. Show less

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  PT. GML Performance Consulting

  Dec 2014 - Dec 2021

  GML Performance Consulting is a management-consulting firm specializing in helping organizations improve their performance through better translation of their strategy into actions. Its vision is to become the leading performance improvement group of companies in Asia, with highly synergistic services which are customized to Asian business environment and culture. Besides full consulting interventions, GML also provides in-house and routine public workshops to help our clients better equip themselves with leading concepts that could help them better translate their strategy into action.Webstie: https://www.gmlperformance.com/about-usDetail Job Description: - Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.- Worked with the Strategic Consultant Team and HR Consulting Team departments to facilitate communication and deliver personalized solutions to customers.- Built and maintained relationships with new and existing clients while providing a high level of expertise.- Communicated regularly with clients to understand needs, evaluate current product use, and cross-sell new products.- As a Business Consultant in the B2B selling process, conducted prospecting and provided consultation to organizations concerned with Organization Development, Strategic Development, Process Development, People Development, and Culture Development. - Monitored and maintained the delivery process on program or project implementation, coordinating with the consulting team. - Ensured the SLA process was well-maintained and customer satisfaction was high. - Conducted database updates and prospecting for new clients inside or outside the Jabodetabek Area.- Reported on the sales process and achievements to management weekly, monthly, and annually.- Maintained relationships with internal and external customers. Show less

  • Relationship Manager

    Sept 2017 - Dec 2021

  • Branch Manager

    Dec 2014 - Aug 2017
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  Glints

  Jan 2022 - Jan 2023

  Business Development Manager

  Glints is the leading talent ecosystem in Southeast Asia. Our mission is to enable the 120 million professionals in the region to grow their careers and empower organizations to hire the right talent from anywhere in Southeast Asia. Officially launched in 2015 in Singapore, Glints has empowered more than 5 million talent and 60,000 organizations to realize their human potential. Today, we stand at the forefront of human capital empowerment as the fastest-growing startup in the career development and talent recruitment space. Glints currently operates in Indonesia, Malaysia, Singapore, Vietnam, Philippines, and Taiwan.Website: https://glints.com/id/en/aboutDetail Job Description: - Monitored market trends and competitor activities to identify areas of potential opportunity, especially for Small and Medium Enterprises (SMEs) and large enterprises.- Achieved sales goals and service targets by cultivating and securing new customer relationships.- Managed accounts to retain existing relationships and grow share of business.- Recruited, interviewed, and hired employees, and implemented a mentoring program to promote positive feedback and engagement. - Brought forth a service-oriented attitude dedicated to the customer experience through the B2B selling process.- Successfully managed a business development team of several people to meet and achieve sales goals.- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.- Managed a business development executive team (5 members) and counseled employees based on their professional growth and productivity. Show less

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  Octomate

  Feb 2023 - Jan 2024

  Business Development Manager

  A brand under HRnetGroup Pte Ltd listed on SGX (CHZ.SI). Octomate is a powerful cloud-based workforce management software for enterprises, offering modules from smart scheduling, expenses, leave management, timesheet, training, appraisal to instant payment on demand. Key clients include Fortune 500 companies across FMCG, retail and technology industries such as Amazon and H&MWebsite: https://octomate.usDetail Job Description: - Generated new business with marketing initiatives and strategic plans for HRIS Product with Brand Octomate- Negotiated and closed long-term agreements with new clients in the assigned territory.- Reached out to potential customers via telephone, email, and in-person inquiries.- Established relationships with key decision-makers within customers' organizations to promote growth and retention.- Identified and pursued valuable business opportunities to generate new company revenue and improve the bottom line profit.- Scheduled and implemented product promotions in accordance with available inventory and staff resources.- Developed new proposals, contracts, and procedures to attract more clients and streamline work operations.- Developed a process to analyze customer feedback to incorporate insights into product development strategies.- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.- Taught consultative selling techniques to new and existing staff members to build expertise for account growth, account penetration, and market expansion. Show less

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  Xcidic

  May 2024 - now

  Head of Business Development

  Xcidic is an innovative technology lab that focus on re-defining web and mobile app development. Xcidic offer tailored cybersecurity solutions that adapt to the unique needs of each business, including pentesting, vulnerability assessment, and remediation. As a Managed-Security-as-a-Service, Xcidic enables businesses to prioritise the core of the business, while we optimise security. At Xcidic, our unwavering commitment to innovation, expertise, and reliability propels us forward. Beyond leading in Application Security, we're rapidly advancing across critical digital security domains.Website: https://xcidic.com/ Show less

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  PT Curva Agency Indonesia

  Feb 2025 - now

  Founder

  Curva Indonesia is a consulting and technology partnership agency offering solutions in Corporate Strategy, Business Process Improvement, HR & Capability Development, Performance Management, ESG, Finance Advisory, HRIS, and Production House services.