Freddie Gibson

Experience

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  RBC Liberty Life Insurance Company

  Apr 1991 - Aug 2004

  District Sales Manager

  • Resolved customer complaints regarding sales and service.• Planned and coordinated sales training; with heavy emphasis on sales and service programs• Reviewed operational records and reports to project sales and determine profitability.• Oversaw regional and local sales managers and their staffs.• Prepared budgets and approve budget expenditures.• President Club award member 10 years in a row.• Successfully recruited, trained and developed sales staff.

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  Christian Outreach Ministries

  Jun 1999 - now

  Church Administrator/Project Manager

  • Provide leadership and supervision for all paid/volunteer office & facilities-related personnel.• Develop processes to continually improve the operational efficiency of the church office.• Plan and organize capital campaigns, create budgets, perform internal audits with an operational budget in excess of 1.5 to 2 million dollars annually.• Monitor financial expenditures, accounts receivable and cash flow; to include obtaining all necessary permits and licenses, negotiating terms/interest of all business loans.• Work closely with the Board of Trustees, informing them of needed repairs, helping them to determine equipment needs, and supervising purchases as required.• Work closely with the Finance Committee in the development of financial policies and procedures, in the preparation of the annual budget, and assist with the annual stewardship campaign as needed.• Ensure that vendor relationships, invoices, purchases, contracts and services are processed & performed in a timely manner Show less

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  Success Institue Charter School

  Aug 2001 - Jun 2004

  Director Micro Society/Project Manager

  Developed and organize training manuals, multimedia visual aids, and other educational materials.Evaluated instructors performance and the effectiveness of training programs, providing recommendations for improvement.Trained instructors and supervisors in techniques and skills for dealing with employees.Prepared training budget for departmentsPlanned, developed, and provided training and staff development programs using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.Conducted ongoing technical training and personal development classes for staff members. Show less

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  Western & Southern Financial Group

  Apr 2004 - May 2008

  Senior Sales Manager

  • Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs• Resolved customer complaints regarding sales and service.• Prepared budgets and approved expenditures.• Consulted with departmental leaders to plan and execute a marketable ad campaign to incorporate customer specifications.• Managed regional and local sales managers.• Adhoc reporting as needed to project sales and determine profitability

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  Woodforest National Bank

  May 2008 - Jul 2011

  Assistant Bank Branch Manager

  • Monitored business and individual customer account activity; ensuring compliance and regulations were upheld at all times.• Adhoc reporting as needed to project sales and determine profitability• Great customer rapport; served as the first point of contact for customer service issues.• Effective communication with staff, vendors, and corporate office. • Developed and cultivated strategic relationships with business partners.• Coordinated and produced marketing plans for sales blasts and major campaigns.• Created changes to the overall branch accounting reconciliation; by implementing sales goals.• Assisted internal/external auditors with producing an effective and sufficient audit Show less

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  TZ Insurance Solutions

  Oct 2012 - May 2018

  Performance Manager

  Responsible for meeting daily/weekly/monthly goal set by account teamCoach agents on a daily basis helping to enhance their sales skills and overall performancePlanned and conducted sales meetings and daily huddlesResponsible for communicating expectations and results effectivelyCoach agents on the skill of overcoming the initial objections quicklyCoach agents on clients confidentiality, while maintaining a high level of integrityThorough knowledge of insurance programs MA/MS/LIFE/HEALTHCoach agents in the area of technology while maintaining company provided systems Show less

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  Quote Manage

  May 2018 - now

  Program Manager