Valentin Nae

Experience

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  Duty – Free Shop Otopeni Airport

  Jan 1999 - Jan 2001

  Sales Assistant, Cashier and Supervisor

  Duty – Free Shop Sales Assistant, cashier and supervisor for “Henri Coanda” International Airport – OtopeniResponsibilities:  Provides information regarding all products; In charge with the inventory process; In charge with shop schedules and all sales assistants shifts; Training for new comers; Monthly Target objectives

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  Vimini Prod SRL

  Jan 2002 - Jan 2003

  Sales Manager

   Dealing with all products presentation; In charge with the company’s product catalogue release; Developing close communication with the company’s customers; Conducting the negotiation and maintaining a professional relationship with the company’s customers; Finding new ways of attracting customers Market research and prospect

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  TELEMOBIL SA

  Jul 2004 - Mar 2010

   Deals with the Company’s most important customers; Handles incoming calls from MA customers (321 queue); Handles outgoing calls – pro-active actions, and campaigns; Follows up on complaints/cancellations or other issues from MA customers; Coordinating and finalizing in due time the investigation processes for complaints and cancellations; Conducting the negotiation with customers using a specific MA empowerment; Identifies the clients’ needs, develops customer relationships and provides ongoing sales support; Advices and trains the clients concerning Zapp products and services in order to obtain full clients’ satisfaction. Maintains a close communication with Corporate Sales Representatives and Key Account Managers. Show less  Handles incoming calls from internal and external customers, in a polite and professional manner;  Provides information on inquiries regarding specific services and products;  Maintains a high degree of knowledge about company services, prices, invoices, technical and other relevant information in order to be able to professionally handle customer inquiries;  Follows up on issues not solve directly during the call;  Follows and applies Company's internal rules and Department's procedures;  Deals with customer complaints and offer proper solutions, in due time and in a professional manner. Show less

  • Major Accounts Helpdesk

    May 2007 - Mar 2010

  • Major Accounts Specialist

    Dec 2005 - May 2007

  • Senior Major Accounts Specialist

    Mar 2007 - Jan 2007

  • High Spenders Specialist

    Jul 2005 - Dec 2005

  • Customer care Specialist

    Jul 2004 - Jul 2005
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  Ideal Solution Provider

  Nov 2008 - Jan 2014

  Administrator

  Owner of Ideal Solution Provider, a small business (started more as a hobby)

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  Libra Bank

  Mar 2010 - Dec 2010

  Professional Relationship Manager

  - Assure the development and organization of the marketing-sale's activity, in conformity with the bank's development policy and strategic objectives, including marketing sale's strategy, through:- Identification and contacting of potential new customers,- Attracting and generating business for the Bank both by attracting new customers and by developing transactions with the existing ones,-Informing the Clients about the Bank's products,-Constant monitoring of Clients' satisfaction and further needs,-Building and maintaining a positive image of the Bank by ensuring professional services,-Promoting and developping positive, productive and long term relationship with clients Show less

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  Smartree Romania

  Dec 2010 - Oct 2011

  Sales Consultant

  Smartree Romania is an outsourcing company specialized in payroll & personnel administration services, temporary staffing and recruitment, with over 10 years of experience. We are the only ADP (Automatic Data Processing - www.adp.com) partner in Romania and we cover all the activities undertaken for ADP’s customers.Smartree uses it's own HR software developed in-house: MyStaff.

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  RCS & RDS S.A

  Feb 2012 - Dec 2012

  Key Account Manager B2B
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  APT Resources & Services

  Jan 2013 - Aug 2014

  Business Development Executive
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  ICAP Romania

  Mar 2015 - Dec 2021

  https://www.icap.ro/trade_exchange/

  • Business Development Manager

    Mar 2015 - Dec 2021

  • Sales Consultant

    Mar 2015 - Sept 2015
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  ICAP CRIF

  Jan 2016 - now

  Business Development Manager - Trade Exchange programTrade Exchange program is the only credit information sharing network in Romania. Trade Exchange is an innovative tool that adds precision to commercial risk assessment, useful for predicting potential payment delays, as it provides information about the inconsistent financial behavior of companies. The Trade Exchange program offers information both nationally and internationally through its global partner, Dun & Bradstreet.My responsibilities: Multifaceted role focused on expanding the program's reach, enhancing its value proposition, and building strong relationships with partners.- Develop and implement a strategic business development plan to grow the Trade Exchange program.Identify new business opportunities and market segments to target. Conduct market research and analysis for strategic decisions.- Identify, approach, and secure new clients for the Trade Exchange program. Build and maintain strong relationships with existing clients to ensure satisfaction and retention. Understand client needs and tailor solutions to meet those needs.- Establish and manage partnerships with key industry stakeholders, including financial institutions, business networks, associations and other relevant organizations.Collaborate with our strategic partner Dun & Bradstreet and other global partners to enhance the program’s offerings and reach.- Negotiate contracts and agreements with clients and partners.- Implement marketing campaigns that promote the Trade Exchange program.- Hold webinars, utilize digital marketing, social media, events, and other channels to increase program visibility and attract new clients.- Ensure compliance with relevant regulations and industry standards. Show less

  • Marketing & Sales Manager

    Apr 2025 - now

  • Business Development Manager

    Jan 2016 - now
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  ICAP CRIF in Romania

  Jan 2023 - now

  Responsible for coordinating and implementing marketing strategies for ICAP CRIF products, ensuring that marketing messages are aligned with market needs and company objectives.I developed and implemented effective marketing campaigns for new product launches and to boost sales of existing products. Conducting market and competition analyses, identifying trends and growth opportunities.Close collaboration with sales, production and IT dep. to ensure efficient communication and to achieve common goals. Managed digital marketing campaigns, including email marketing, social media, to increase product visibility and attract new customers. Monitoring and evaluating the performance of marketing campaigns, I provided detailed reports and optimization recommendations.Among my achievements, I also successfully organized the company's major events: the Credit Risk Management Conference (200 participants), local events (30-50 participants), and webinars. Show less

  • Business Development Trade Exchange Program

    Mar 2015 - now

  • Product Marketing Coordinator

    Jan 2023 - Jun 2025