William Wong BSc BEd

Experience

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  Government of Manitoba

  Jan 2004 - Oct 2012

  MANITOBA INFRASTRUCTURE AND TRANSPROTATIONTransformation and Innovation Office Strategic Initiatives Managers 2011-presentDuties: Develop, lead and implement corporate change management strategies to engage employees on the strategic initiatives / projects determined by Manitoba Infrastructure and Transportations (MIT’s) Executive Management Council that consists of all Divisional Assistant Deputy Minister, the Associate Deputy Minister and Deputy Minister. Facilitates meetings, workshops and project development activities such as the quarterly alignment meeting with the Deputy Minister, Associate Deputy Minister, Executive Management Team, Executive Management Committee and project stakeholders. Part of the Executive Leadership Program : Critical Thinking, Emotional Intelligence, Program Evaluation, Influencer and Inclusive Leadership workshops. Project management of various MIT corporate strategic initiatives within TIO or in conjunction with various stakeholders across the Department. Show less Project Manager Manitoba Family Services and Housing – Disability Services (2009 – 2011)Integrated Financial and Case Tracking (inFACT) – Disability Case ManagementThe social services case management application that serves ~9,500 clients and ~400 system users. Responsibility:Incorporating and developing new IT based solutions to allow effective case management.Prepared Treasury Board funding requests, Ministerial briefing notes and inquiries, project updates, work requests, statement of work and change order requests.Develop project charter, deliverables and monitor milestones.Determine, coordinate and monitor assigned resources.Prioritizing and managing multiple enhancements and production incidents by adjusting staffing resources or time commitment.Chair and participate in various working groups among multi-disciplinary branches, project sponsors and Divisional IT steering committee. On-going training, supervision and performance managements of project team members. Provided training opportunities and worked individually to develop and support their own personal and career learning plans. Manitoba Family Services and Housing – Disability Services (2006 - 2010)Integrated Financial and Case Tracking (inFACT) – Disability Case ManagementResponsibility:Incorporating and developing new IT based solutions to allow effective case management. Engaged and facilitated working sessions with SME and front line delivery staff to document current and “to be” work flow processes.Develop business cases, business processes and proposals for existing and new case management functionality. Develop IT business requirements for programmers and provided ongoing collaboration during the project life cycle. Develop and execute testing scripts for existing and new application functionality in UAT and in production. Provided application support for system users who required assistance . Show less

  • Strategic Initiatives Manager

    Sept 2011 - Oct 2012

  • Senior Business Analyst / Project Manager

    Sept 2005 - Aug 2011

  • Front line social services delivery worker

    Jan 2004 - Aug 2005
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  Tecskor

  Feb 2013 - Aug 2013

  Management Consultant / Business Advisor

  Working with organizations to empower people to lead their organization through the power of alignment and our unique technology to integrate your people, strategy , process and customers to build strong teams that deliver.- Gap Analysis- Strategic Planning (FOCUS) - Prioritization and alignment process / performance measurement- Risk Management- Functional team building / Senior / Executive leadership development- Meeting Effectiveness- Facilitation Skills- Role Clarity - Change Management and Communication Strategy - Project Management- Re-organization processProSci (ADKAR) CertifiedLEAN - Yellow Belt (in process) Show less

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  Anax Leadership Consulting

  Jul 2013 - Jan 2016

  Owner / Consultant

  Anax Leadership Consulting uses the pedagogy and methodology of a classroom teacher to train, coach and develop leaders within an organization. A child in school sees their teacher(s) on average 35 hours a week, which in some cases is more than a parent sees their own child. As a parent, don’t you expect your child to be in an environment where they are safe, challenged, engaged, nurtured, rewarded and lead. You trust that the teacher has the management skills , social skills, subject matter expertise, and have your child’s best interest when making decisions.As employees, we typically spend 40 hours a week at work. What kind of executive, manager or supervisor do you have? Shouldn’t an employee have the same expectations as our child’s teacher to ensure we work in an environment where we are safe, challenged, engaged, nurtured, rewarded, lead and have confidence knowing our leaders have our best interest in mind when making decisions?For a classroom to be productive, the teacher must be proficient at strategic planning and classroom management skills or your classroom becomes chaotic, underachieving students, disengaged students, lack of productivity and most importantly loss opportunity.Coaching leaders on how to - manage a team (develop a culture, community, defining core principles)- manage staff (personalities, conflict)- performance management (helping your staff / team grow and develop)- engaging staff (challenging staff, retaining staff, role clarity)- succession planning Show less

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  Sierra Systems

  Aug 2013 - Jan 2017

  Business Analyst / Consultant

  Business AnalystManitoba Housing and Community Development (HCD) (Nov 2012 – Feb 2013, Aug 2013 - July 2016)Social Housing Property ManagementSupported HCD in making an informed decision to choose a new Social Services Housing application to meet current and future needs. Responsibility:- Facilitate and documented SME interview sessions of current and “to be” work flow processes.- Developed business requirements that included use cases, workflow processes, business processes, data elements and benefits realization that matches HCD’s core lines of business with the requirements of a new IT solution.Business AnalystThe North West Company (July 2016 - Feb 2017) Show less

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  The North West Company

  Feb 2017 - Aug 2020

  A member of the Business Architecture Team within Information Services Division. Assigned to work on Project Enterprise: Implementing Kronos Workforce Central (Time and attendance software) across 2 different banners Northern Canadian Retail/North Mart (NCR) and Alaska Commercial Company(ACC)Responsibility - Developed business requirements and configuration documentation- Assisted with the development of E-learning for Store and Department Managers- Developed Kronos user manuals related to North West Company business processes - Building and configuring Kronos intouch biometric clocks - Assisted with go live implementation activities and support- Conducted "To be workflows" sessions with various SME's to align business processes to a COT solution Show less

  • Manager of HR Information Systems

    May 2018 - Aug 2020

  • Senior Human Resources Information System Analyst

    Nov 2017 - Apr 2018

  • Senior Business Analyst

    Feb 2017 - Nov 2017
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  Norima Consulting Inc.

  Oct 2020 - Dec 2020

  Senior Business Analyst

  Client: The North West Company- Working with Executive VP on Succession Planning Initiative- Provide HR data analytics

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  Parrish & Heimbecker, Limited

  Jan 2021 - now

  Responsible for providing leadership and guidance to:- Continuous / Process Improvement - Learning and Development Team - Business Intelligence Team - Software Solutions Support Team Provide leadership and guidance to the Business Solutions & Support Team.

  • Business Support and Solutions Director

    Oct 2021 - now

  • Business Solutions Manager

    Jan 2021 - Oct 2021