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Allen Leo

Graduate and Infrastructure Analyst

263 followers

Cork, County Cork, Ireland

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Timeline
About me
Service Design Sr. Manager
Education
- Waterford Institute of Technology
  2001 - 2005
  Bachelor's degree Information Technology
Experience
- Johnson & Johnson
  Sept 2005 - Apr 2008
  Graduate and Infrastructure Analyst
- Built Environs Pty Ltd
  Jun 2009 - Jun 2010
  Infrastructure Engineer
- PepsiCo
  Oct 2010 - now
  - GBS Service Design Sr. Manager
    Jan 2022 - now
  - Service Now ITSM Product Owner
    Jan 2021 - Jan 2022
  - Service Request Catalog Manager
    Sept 2016 - Jan 2021
  - Global Process Owner
    Feb 2015 - Aug 2016
  - Service Centre Lead
    Mar 2014 - Feb 2015
  - Service Management Analyst
    Oct 2010 - Feb 2014
Licenses & Certifications
- ITIL 4 Managing Professional (ITIL MP)
  AXELOS Global Best Practice
  Jul 2020
- ITIL Expert
  AXELOS Global Best Practice
  Jun 2016
  View certificate
- Certified SAFe® 5 DevOps Practitioner
  Scaled Agile, Inc.
  Sept 2020
  View certificate
- Certified SAFe® 5 Agilist
  Scaled Agile, Inc.
  Sept 2020
  View certificate
- DevOps Foundation (DOFD)
  DevOps Institute
  Mar 2020
- Lean Six Sigma Green Belt (ICGB)
  Thayer School of Engineering at Dartmouth
  Dec 2019
- Certified SAFe® 5 Product Owner/Product Manager
  Scaled Agile, Inc.
  Feb 2021
  View certificate

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